Customer Service Concierge/ Receptionist Full Time

Carolina Rehab Center of Cumberland is a well-established, 136-bed skilled rehabilitation facility located in Fayetteville. This center is dedicated to providing high-quality rehabilitation services to patients recovering from various medical conditions. With a focus on patient-centered care, the facility emphasizes a supportive and professional environment where every staff member plays a crucial role in the recovery and well-being of its residents. The center’s reputation as a leader in skilled nursing and rehabilitation makes it a sought-after workplace for individuals passionate about healthcare and customer service.

The position available is for a full-time Receptionist, an essential role that serves as the first point of contact for visitors and callers at the facility. The Receptionist will be responsible for greeting visitors warmly and professionally, directing them to the appropriate departments, and managing incoming communications efficiently. This role requires strong customer service skills, excellent communication abilities, and the capacity to handle multiple tasks simultaneously while maintaining a professional demeanor.

Receptionists at Carolina Rehab Center are integral to maintaining the smooth daily operations of the facility. They are tasked with managing the reception area, handling mail and deliveries, ensuring security protocols are adhered to, and supporting administrative duties such as calendar management and clerical tasks. This role demands a proactive and resourceful individual who can handle various situations with composure and effectiveness. The facility offers a competitive salary and a comprehensive benefits package, including affordable health and dental insurance available within 60 to 90 days of employment, paid time off, extra holiday pay, and a 401k plan with a company match.

Working at Carolina Rehab Center means becoming part of the MFA family, where employees are valued for their contribution to patient recovery and workplace culture. The organization encourages career growth and professional development, making it a rewarding place to build a career in healthcare support services. The receptionist role is not only about administrative tasks but also about making a meaningful impact by providing exceptional service and support to patients, visitors, and staff alike. Through this role, individuals have the opportunity to enhance their skills in a stimulating healthcare environment committed to excellence and compassionate care.