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Medical Facilities of America, Inc. logo

Customer Service Concierge/ Receptionist Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $18.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Holiday pay
401K with company match

Job Description

Carolina Rehab Center of Cumberland is a well-established, 136-bed skilled rehabilitation facility located in Fayetteville. This center is dedicated to providing high-quality rehabilitation services to patients recovering from various medical conditions. With a focus on patient-centered care, the facility emphasizes a supportive and professional environment where every staff member plays a crucial role in the recovery and well-being of its residents. The center’s reputation as a leader in skilled nursing and rehabilitation makes it a sought-after workplace for individuals passionate about healthcare and customer service.

The position available is for a full-time Receptionist, an essential role that serves... Show More

Job Requirements

  • Proven working experience in similar roles
  • High level of customer service
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, prioritize, and work under pressure

Job Qualifications

  • Proven working experience in similar roles
  • High level of customer service
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, prioritize, and work under pressure

Job Duties

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Receive and sort daily mail, deliveries, couriers
  • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
  • Update appointment calendars and schedule meetings/appointments
  • Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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