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Customer Service Concierge/ Receptionist Full Time
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $18.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Holiday pay
401K with company match
Job Description
Carolina Rehab Center of Cumberland is a well-established, 136-bed skilled rehabilitation facility located in Fayetteville. This center is dedicated to providing high-quality rehabilitation services to patients recovering from various medical conditions. With a focus on patient-centered care, the facility emphasizes a supportive and professional environment where every staff member plays a crucial role in the recovery and well-being of its residents. The center’s reputation as a leader in skilled nursing and rehabilitation makes it a sought-after workplace for individuals passionate about healthcare and customer service.
The position available is for a full-time Receptionist, an essential role that serves... Show More
The position available is for a full-time Receptionist, an essential role that serves... Show More
Job Requirements
- Proven working experience in similar roles
- High level of customer service
- Proficient with Microsoft Office Suite
- Professional appearance
- Solid communication skills both written and verbal
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize, and work under pressure
Job Qualifications
- Proven working experience in similar roles
- High level of customer service
- Proficient with Microsoft Office Suite
- Professional appearance
- Solid communication skills both written and verbal
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize, and work under pressure
Job Duties
- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Answer, screen and forward any incoming phone calls while providing basic information when needed
- Receive and sort daily mail, deliveries, couriers
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
- Update appointment calendars and schedule meetings/appointments
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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