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STRAUCH BROTHER INCORPORATION logo

Customer Service Carwash - Super Clean Carwash

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

This job opportunity is with a dynamic convenience store or service station operation focused on delivering outstanding customer service and building strong customer loyalty. The establishment operates in a fast-paced environment, emphasizing an upbeat and friendly atmosphere where employees are encouraged to smile, engage warmly with customers, and act quickly to meet their needs. This environment is ideal for individuals who thrive on interaction, enjoy sales and upselling opportunities, and excel at maintaining a secure, clean, and well-organized facility. As a frontline representative of the company, you will be instrumental in shaping the customer experience through your positive interactions and... Show More

Job Requirements

  • Must have the ability to lift at least 25 pounds
  • must be able to work outside during all seasons including summer heat, winter cold and rain
  • must be able to work in a fast paced environment while maintaining a high energy level
  • must be able to work various shifts including weekends, extended hours and to change work schedules on short notice
  • must have good communication skills
  • must understand and follow written and oral instructions
  • must be able to operate facility equipment safely
  • must be punctual and reliable

Job Qualifications

  • High school diploma or equivalent preferred
  • prior customer service or retail experience is beneficial
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment and maintain a high level of energy
  • basic math skills for handling cash transactions
  • ability to follow instructions and adhere to company policies
  • food handling experience is a plus
  • ability to work varied shifts including weekends and evenings
  • demonstrated ability to work independently and as part of a team
  • good organizational skills

Job Duties

  • Greeting customer with a smile, eye contact, and hello
  • building customer loyalty
  • up selling and meeting customers needs
  • ending customer transaction with a thank you, come again
  • responding to emergency situations and performing all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual
  • cleaning facility and equipment during shifts including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards
  • collecting payment from customers for their purchases either in the form of cash or debit transaction and encouraging other purchases through up selling
  • interacting positively with the public and resolving basic customer service issues within prescribed limits, using tact and sound judgment
  • communicating effectively and positively both face to face and using the phone
  • understanding written and oral instructions
  • preparing fast food for sale, cooking and arranging hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes
  • adhering to company standards regarding sanitation, refrigeration, and cooking
  • being responsible for all cash, merchandising, and equipment at the facility during assigned shift
  • instructing customers how to use self-serve equipment as necessary
  • preparing required reports to account for all funds and products sold at the facility during assigned shift
  • taking inventory of items, counting money and balancing reports in accordance with company policy
  • operating and maintaining facility equipment in a safe manner i.e. air machines, vacuums, car wash and convenience store equipment
  • stocking all shelves including walk-ins with merchandise
  • maintaining time record each week to accurately indicate the hours personally worked
  • maintaining assigned "PRIDE" areas

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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