Customer Service Carwash - Super Clean Carwash

Carmichael, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

Training and Development

Job Description

This exciting opportunity is with a dynamic convenience store and fast food service company known for delivering outstanding customer experiences and high standards of cleanliness and safety. The company prides itself on creating a welcoming atmosphere where customer satisfaction is the top priority. With a vibrant, fast-paced environment, this establishment serves a wide variety of customers daily and places a strong emphasis on teamwork, safety, and exceptional service.

The role invites upbeat, friendly candidates who love to engage with customers and excel at selling with enthusiasm and speed. You will be the face of the company, greeting customers with a warm smile and creating strong customer loyalty through excellent service. Embracing a high-energy work environment, you will skillfully upsell products and meet customer needs efficiently while maintaining a clean and safe facility. Your responsibilities extend beyond customer interactions to include critical safety practices, cash handling, equipment operation, and maintaining cleanliness in all areas from restrooms to food preparation stations.

This position requires a multi-tasker who thrives in a fast-paced setting, working various shifts including weekends and extended hours, often on their own during early morning or late evening times. The physical aspect of the job involves lifting up to 25 pounds and working outdoors in all seasons, be it summer heat or winter chill. Essential to success is the ability to stay motivated, maintain energy throughout the shift, and uphold company sanitation and safety standards. The role is perfect for someone who enjoys a hands-on job where no two days are the same, continually engages with customers, and takes pride in ensuring every visitor leaves satisfied and eager to return.

Overall, this is a fantastic entry or mid-level position for an energetic individual who desires a fun, interactive workplace with growth potential. Joining this team means becoming part of a company culture that values customer loyalty, prides itself on cleanliness and safety, and rewards employees for dedication and outstanding performance.

Job Requirements

Must have a high school diploma or equivalent
Prior customer service or retail experience preferred
Ability to communicate clearly and effectively
Capable of handling cash transactions accurately
Must be able to work a variety of shifts, including weekends and extended hours
Physical capability to lift 25 pounds
Must be able to work in a fast-paced environment
Ability to follow all safety and sanitation guidelines
Must be reliable and punctual

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or retail preferred
Strong communication and interpersonal skills
Ability to handle cash accurately
Ability to work in a fast-paced environment
Basic food preparation knowledge
Ability to follow safety and sanitation standards
Ability to work various shifts including weekends and holidays
Physical ability to lift at least 25 pounds

Job Duties

Greet customer with a smile, eye contact, and hello
Building customer loyalty
Up selling and meeting customers needs
Ending customer transaction with a thank you, come again
Responding to emergency situations and performing all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual
Cleaning facility and equipment during shifts including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc., using the Process Cards
Collecting payment from customers for their purchases either in the form of cash or debit transaction and encouraging other purchases through up selling
Interacting positively with the public and resolving basic customer service issues within prescribed limits using tact and sound judgment
Communicating effectively and positively both face to face and using the phone
Preparing fast food for sale, cooking and arranging hot foods to attractive presentation minimizing waste and carefully following instructions and recipes
Adhering to company standards regarding sanitation, refrigeration and cooking
Responsible for all cash, merchandising and equipment at the facility during assigned shift
Instructing customers how to use self-serve equipment
Preparing required reports to account for all funds and products sold at the facility during assigned shift
Taking inventory of items, counting money and balancing reports in accordance with Company policy
Operating and maintaining facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment
Stocking all shelves including walk-ins with merchandise
Maintaining time record each week to accurately indicate the hours personally worked
Maintaining assigned PRIDE areas