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STRAUCH BROTHER INCORPORATION logo

Customer Service Carwash - Super Clean Carwash

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

This exciting opportunity is with a dynamic convenience store and fast food service company known for delivering outstanding customer experiences and high standards of cleanliness and safety. The company prides itself on creating a welcoming atmosphere where customer satisfaction is the top priority. With a vibrant, fast-paced environment, this establishment serves a wide variety of customers daily and places a strong emphasis on teamwork, safety, and exceptional service.

The role invites upbeat, friendly candidates who love to engage with customers and excel at selling with enthusiasm and speed. You will be the face of the company, greeting customer... Show More

Job Requirements

  • Must have a high school diploma or equivalent
  • Prior customer service or retail experience preferred
  • Ability to communicate clearly and effectively
  • Capable of handling cash transactions accurately
  • Must be able to work a variety of shifts, including weekends and extended hours
  • Physical capability to lift 25 pounds
  • Must be able to work in a fast-paced environment
  • Ability to follow all safety and sanitation guidelines
  • Must be reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or retail preferred
  • Strong communication and interpersonal skills
  • Ability to handle cash accurately
  • Ability to work in a fast-paced environment
  • Basic food preparation knowledge
  • Ability to follow safety and sanitation standards
  • Ability to work various shifts including weekends and holidays
  • Physical ability to lift at least 25 pounds

Job Duties

  • Greet customer with a smile, eye contact, and hello
  • Building customer loyalty
  • Up selling and meeting customers needs
  • Ending customer transaction with a thank you, come again
  • Responding to emergency situations and performing all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual
  • Cleaning facility and equipment during shifts including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc., using the Process Cards
  • Collecting payment from customers for their purchases either in the form of cash or debit transaction and encouraging other purchases through up selling
  • Interacting positively with the public and resolving basic customer service issues within prescribed limits using tact and sound judgment
  • Communicating effectively and positively both face to face and using the phone
  • Preparing fast food for sale, cooking and arranging hot foods to attractive presentation minimizing waste and carefully following instructions and recipes
  • Adhering to company standards regarding sanitation, refrigeration and cooking
  • Responsible for all cash, merchandising and equipment at the facility during assigned shift
  • Instructing customers how to use self-serve equipment
  • Preparing required reports to account for all funds and products sold at the facility during assigned shift
  • Taking inventory of items, counting money and balancing reports in accordance with Company policy
  • Operating and maintaining facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment
  • Stocking all shelves including walk-ins with merchandise
  • Maintaining time record each week to accurately indicate the hours personally worked
  • Maintaining assigned PRIDE areas

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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