
Customer Service Carwash - Super Clean Carwash
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Retirement Plan
Training and Development
Uniform allowance
Job Description
The hiring establishment is a prominent convenience store and service station dedicated to providing exceptional customer service and maintaining a clean, safe, and welcoming environment for all patrons. This type of business focuses on quick service, accessible facilities, and a broad range of products including food, beverages, automotive supplies, and general merchandise. With a commitment to customer satisfaction and operational excellence, the company takes pride in nurturing a culture where employees are empowered to engage customers with an upbeat and friendly demeanor, ensuring a pleasant and efficient experience for each visitor.
The position at hand combines dynamic interaction with customers and hands-on operational duties, making it a crucial role within the store's daily function. This role is more than just a cashier or sales associate position; it involves actively selling and upselling products, building strong customer loyalty through positive interactions, and ensuring each customer leaves feeling valued and appreciated. The employee will be responsible for greeting customers warmly, maintaining eye contact, and offering assistance promptly. This role requires a high level of energy, enthusiasm, and the ability to move quickly in a fast-paced environment while maintaining professional service standards.
In addition to direct customer engagement, the role includes operational responsibilities such as cash handling, cash register operation, and payment processing, both cash and debit. You will be trained to manage these transactions securely, balance reports accurately, and maintain strict adherence to company policies regarding safety and sanitation. Maintaining the store environment is another key component of the job, including cleaning duties across a variety of areas from restrooms and counters to specialized equipment like ovens and car wash machinery. The role also involves inventory management tasks, such as stocking shelves, taking inventory counts, and preparing detailed reports on sales and merchandise.
Safety is a vital aspect, with the employee required to respond to emergency situations appropriately and carry out prevention procedures in line with the Injury and Illness Prevention Manual and Hazard Communications Kit. This ensures a safe workplace for both customers and staff. Because working hours can vary, flexibility is necessary to accommodate different shifts, including weekends, early mornings, and late nights. The employee must be comfortable working alone during off-peak hours, maintaining a clean and orderly facility with minimal supervision.
Physical demands are also considered in this role; the employee must have the physical capability to lift weights up to 25 pounds and perform duties in varying weather conditions throughout the year, reflecting the outdoor and indoor nature of the job. Overall, this position offers a vital opportunity for individuals who thrive in a high-energy environment, enjoy customer interaction, and take pride in operational excellence. It’s an ideal role for those looking to develop skills in retail, customer service, and facility management within a supportive and driven team environment.
The position at hand combines dynamic interaction with customers and hands-on operational duties, making it a crucial role within the store's daily function. This role is more than just a cashier or sales associate position; it involves actively selling and upselling products, building strong customer loyalty through positive interactions, and ensuring each customer leaves feeling valued and appreciated. The employee will be responsible for greeting customers warmly, maintaining eye contact, and offering assistance promptly. This role requires a high level of energy, enthusiasm, and the ability to move quickly in a fast-paced environment while maintaining professional service standards.
In addition to direct customer engagement, the role includes operational responsibilities such as cash handling, cash register operation, and payment processing, both cash and debit. You will be trained to manage these transactions securely, balance reports accurately, and maintain strict adherence to company policies regarding safety and sanitation. Maintaining the store environment is another key component of the job, including cleaning duties across a variety of areas from restrooms and counters to specialized equipment like ovens and car wash machinery. The role also involves inventory management tasks, such as stocking shelves, taking inventory counts, and preparing detailed reports on sales and merchandise.
Safety is a vital aspect, with the employee required to respond to emergency situations appropriately and carry out prevention procedures in line with the Injury and Illness Prevention Manual and Hazard Communications Kit. This ensures a safe workplace for both customers and staff. Because working hours can vary, flexibility is necessary to accommodate different shifts, including weekends, early mornings, and late nights. The employee must be comfortable working alone during off-peak hours, maintaining a clean and orderly facility with minimal supervision.
Physical demands are also considered in this role; the employee must have the physical capability to lift weights up to 25 pounds and perform duties in varying weather conditions throughout the year, reflecting the outdoor and indoor nature of the job. Overall, this position offers a vital opportunity for individuals who thrive in a high-energy environment, enjoy customer interaction, and take pride in operational excellence. It’s an ideal role for those looking to develop skills in retail, customer service, and facility management within a supportive and driven team environment.
Job Requirements
- High school diploma or equivalent
- ability to lift at least 25 pounds
- ability to work outside during all seasons
- ability to work in a fast-paced environment while maintaining a high energy level
- availability to work various shifts including weekends and evenings
- ability to handle cash and perform basic math
- good communication skills
- ability to follow safety and sanitation procedures
- ability to work independently and as part of a team
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- previous retail or customer service experience preferred
- strong communication skills
- ability to handle cash transactions accurately
- basic food handling knowledge
- ability to follow instructions and work independently
- ability to resolve basic customer issues with tact
- good organizational skills
- ability to work in a fast-paced environment
- willingness to work various shifts
- customer-oriented attitude
Job Duties
- Greeting customer with a smile, eye contact, and hello
- building customer loyalty
- up selling and meeting customers needs
- ending customer transaction with a thank you, come again
- responding to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual
- cleaning facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards
- collecting payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling
- interacting positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment
- communicating effectively and positively both face to face and using the phone
- understand written and oral instructions
- preparing fast food for sale
- as required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes
- must adhere to company standards regarding sanitation, refrigeration and cooking
- responsible for all cash, merchandising and equipment at the facility during assigned shift
- as necessary, instructing customers how to use self-serve equipment
- preparing required reports to account for all funds and products sold at the facility during assigned shift
- taking inventory of items, counts money and balances reports in accordance with Company policy
- operating and maintaining facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment
- stocking all shelves, including walk-ins, with merchandise
- maintaining time record each week to accurately indicate the hours personally worked
- maintaining assigned PRIDE areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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