Customer Service Associate - Beverage Retail

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $21.00
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
flexible schedule
Employee Discounts
Training opportunities
supportive work environment

Job Description

Corked Stearns is a family-owned and operated liquor store located in Long Beach, California. Specializing in a carefully curated selection of spirits, wines, and craft beers, Corked offers a welcoming and knowledgeable shopping experience for customers looking to explore and enjoy a variety of alcoholic beverages. As a community-focused bottle shop, Corked prides itself on friendly customer service, a comfortable in-store atmosphere, and expert guidance to help customers find the perfect product for any occasion. By keeping a commitment to quality and variety, Corked Stearns has established itself as a go-to destination for residents and visitors seeking premium alcoholic products in a friendly and approachable environment. With a strong emphasis on education and customer interaction, the store ensures that every shopper walks away with a confident purchase.

The Liquor Store Associate role at Corked Stearns is designed for individuals passionate about the beverage industry and retail customer service. This position offers the opportunity to work in a fast-paced environment that requires a blend of skills including cashier duties, inventory management, customer engagement, and compliance with alcohol sales regulations. Whether working full-time or part-time, the successful candidate will directly contribute to enhancing customer satisfaction and maintaining the store’s high operational standards. This job requires handling multiple tasks such as assisting customers with product selection, processing transactions accurately at the cash register, stocking and organizing shelves, and ensuring overall store cleanliness. Employees must also verify customer ages to abide by legal requirements, manage merchandise displays, and help receive and restock deliveries. With a competitive hourly pay rate ranging from $16.50 to $21.00, the role offers a rewarding work experience within a respected family business. Corked values reliability, attention to detail, and a solid understanding of spirits, wine, and beer among its team members. This position presents a rewarding career opportunity for those enthusiastic about the beverage sector and providing excellent retail service.

Job Requirements

  • Must be 21 years or older
  • Previous experience in retail, cashiering, or customer service
  • Basic knowledge of spirits, wine, and beer
  • Ability to lift up to 25lbs and stand for long periods
  • Strong attention to detail and reliability
  • Willingness to work evenings, weekends, and holidays

Job Qualifications

  • Must be 21 years or older
  • Previous experience in retail, cashiering, or customer service
  • Basic knowledge of spirits, wine, and beer
  • Ability to lift up to 25lbs and stand for long periods
  • Strong attention to detail and reliability
  • Willingness to work evenings, weekends, and holidays
  • Experience in a liquor store, bar, or beverage industry preferred
  • Familiarity with shipping and inventory systems preferred

Job Duties

  • Assist customers with product selection and provide recommendations on beer, wine, and spirits
  • Operate the cash register and process transactions accurately
  • Stock shelves, rotate inventory, and maintain product organization
  • Ensure store cleanliness and merchandising standards
  • Verify customer age and ensure compliance with alcohol sales laws
  • Unload deliveries and restock inventory as needed
  • Provide friendly and knowledgeable customer service

Job Criteria

Experience

Mid Level (3-7 years)


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