Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.45
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
safety training
Job Description
Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products. With a strong commitment to innovation and customer satisfaction, Sherwin-Williams has established itself as a trusted name in the industry, known for its quality products and excellent service. The company operates a large network of branches and stores across various locations, including automotive branches like the one in Mobile, Alabama. Dedicated to inspiring and improving the world by coloring and protecting what matters, Sherwin-Williams invests significantly in its people, offering opportunities for professional growth, comprehensive benefits, and a supportive working environment.
The role of Customer Service Associate at Sherwin-Williams focuses on ensuring that products are delivered accurately and on time from the branches to the customers using company vehicles such as vans or pick-up trucks. This part-time position is based at the Automotive Branch #9248 located at 920 Lakeside Drive, Mobile, AL, and aligns with the branch's hours of operation, Monday through Friday from 8:00 AM to 5:00 PM, with specific hours determined by business needs. The Customer Service Associate is responsible not only for making sure deliveries are complete, safely packed, and made to the correct customers but also for preparing orders, loading and unloading products, and operating equipment like paint mixing machines and color retrieval systems.
Additionally, the role requires direct interaction with customers, providing friendly and knowledgeable customer service both in person and over the phone. The position involves handling cash and other payment methods, managing inventory, maintaining organized stockrooms, and adhering to safety and quality standards. Sherwin-Williams values integrity and safety, which is why they conduct a thorough review of applicants' criminal history to safeguard their customers, employees, and operations.
Candidates for this role are also expected to complete required safety training on a monthly and quarterly basis to uphold the company’s commitment to a safe working environment. Sherwin-Williams considers its employees as the cornerstone of its success and offers rewards, benefits, career development opportunities, and inclusion within an engaged team. The company encourages applicants to complete a three-step hiring process, including an online application, a digital behavioral interview, and an in-store interview with the recruitment team. The wage range for this part-time role will depend on experience, qualifications, skill sets, and other business considerations, but Sherwin-Williams is committed to fair compensation and equal employment opportunities for all qualified candidates.
The role of Customer Service Associate at Sherwin-Williams focuses on ensuring that products are delivered accurately and on time from the branches to the customers using company vehicles such as vans or pick-up trucks. This part-time position is based at the Automotive Branch #9248 located at 920 Lakeside Drive, Mobile, AL, and aligns with the branch's hours of operation, Monday through Friday from 8:00 AM to 5:00 PM, with specific hours determined by business needs. The Customer Service Associate is responsible not only for making sure deliveries are complete, safely packed, and made to the correct customers but also for preparing orders, loading and unloading products, and operating equipment like paint mixing machines and color retrieval systems.
Additionally, the role requires direct interaction with customers, providing friendly and knowledgeable customer service both in person and over the phone. The position involves handling cash and other payment methods, managing inventory, maintaining organized stockrooms, and adhering to safety and quality standards. Sherwin-Williams values integrity and safety, which is why they conduct a thorough review of applicants' criminal history to safeguard their customers, employees, and operations.
Candidates for this role are also expected to complete required safety training on a monthly and quarterly basis to uphold the company’s commitment to a safe working environment. Sherwin-Williams considers its employees as the cornerstone of its success and offers rewards, benefits, career development opportunities, and inclusion within an engaged team. The company encourages applicants to complete a three-step hiring process, including an online application, a digital behavioral interview, and an in-store interview with the recruitment team. The wage range for this part-time role will depend on experience, qualifications, skill sets, and other business considerations, but Sherwin-Williams is committed to fair compensation and equal employment opportunities for all qualified candidates.
Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
Job Qualifications
- Have at least a High School diploma or GED
- Have at least one year of work experience using material handling equipment such as forklifts, pallet jacks, or hand trucks
- Have at least one year of work experience in customer service, retail, or sales
Job Duties
- Prepare orders for delivery or pickup according to schedule in a safe and timely manner
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment including forklifts, hand trucks/pallet jacks, and carts
- Assist customers in person and over the phone
- Process sales transactions accurately in the POS system
- Communicate and cooperate effectively with supervisors and coworkers
- Maintain a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with all company procedures, rules, and regulations
- Ensure that the stockroom is organized
- Operate color retrieval and paint mixing machine equipment as needed
- Comply with inventory control procedures and assist with the physical inventory process
- Complete Monthly and Quarterly Safety Training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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