Customer Service Associate - Automotive Finishes

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products, committed to inspiring and improving the world by coloring and protecting what matters. With its strong reputation and innovative solutions, Sherwin-Williams serves professional contractors, industrial customers, commercial businesses, and retail consumers. The company’s products enhance and protect a wide range of environments—from residential homes and commercial buildings to automotive applications and industrial facilities. Sherwin-Williams prides itself on stability, growth, and momentum, creating possibilities for its employees through meaningful work, comprehensive benefits, and opportunities for career advancement. This empowering culture supports every employee’s health, well-being, and professional development, fostering a diverse and inclusive workplace that values connection and community involvement.

The Customer Service Associate role at Sherwin-Williams Automotive Branch #9844 in Boise, ID, is a part-time position vital to maintaining efficient product delivery and exceptional customer service. This role involves delivering products using company vans or pick-up trucks, ensuring timely and complete deliveries to the correct customers. The associate is responsible for preparing, packing, and safely loading orders, and operating color retrieval and paint mixing machines as needed. The individual will frequently interact directly with customers, both in person and over the phone, enhancing the customer experience by providing knowledgeable assistance and accurate transaction processing through point-of-sale (POS) systems.

This position requires diligent attention to inventory management, warehouse organization, and adherence to safety protocols. The Customer Service Associate operates warehouse equipment such as forklifts, hand trucks, and pallet jacks to ensure efficient loading, unloading, and safe handling of products. Working hours typically align with branch operations from Monday through Friday, 8:00 AM to 5:00 PM, with specific schedules based on business needs and subject to change. This role demands physical capability to lift and carry up to 50 pounds regularly and up to 70 pounds occasionally. The company prioritizes safety and integrity, conducting background checks to protect customers, employees, and the business.

Sherwin-Williams offers a supportive work environment where employees can grow their skills and careers while benefiting from a comprehensive package, including health and retirement benefits. The recruitment process involves an online application, digital video interview, and in-store interview, designed to identify candidates who embody the company’s values and customer-focused culture. The wage range depends on various factors, including experience, skill level, and location, with the company committed to equal opportunity employment. Eligible associates can access a range of benefits tailored to improve their health, financial security, and overall quality of life, making Sherwin-Williams a rewarding place to work.