Customer Service Associate - Automotive Finishes

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products dedicated to inspiring and improving the world by coloring and protecting what matters. Established with a commitment to quality, innovation, and customer satisfaction, Sherwin-Williams operates numerous branches and facilities worldwide, serving a wide range of customers across residential, commercial, and industrial sectors. The company fosters an inclusive and supportive workplace culture focused on growth, development, and well-being of its employees while maintaining the highest standards of safety and operational excellence.

As a recognized leader in the paint and coatings industry, Sherwin-Williams offers a variety of products ranging from architectural paints and industrial coatings to specialty finishes and color solutions. The company is deeply invested in sustainability and continuous improvement, leveraging innovative technologies and best practices to provide superior products and services. Sherwin-Williams prides itself on its collaborative team environment that encourages learning, creativity, and professional advancement. Employees are supported with comprehensive benefits, career development programs, and flexible work arrangements to promote a healthy work-life balance.

The role of Customer Service Associate is a part-time position based at the Automotive Branch #9225 located at 425 Harding Industrial Drive, Nashville, TN. The role is fundamentally customer-facing, combining delivery responsibilities with in-branch operations to ensure an excellent end-to-end customer experience. Working Monday through Friday between 8:00 AM and 5:00 PM, the Customer Service Associate plays a vital role in transporting and delivering Sherwin-Williams products safely and efficiently while maintaining accurate preparation and packaging of orders. The associate must ensure timely deliveries using company vans or pickup trucks, carefully managing inventory, and securely handling goods.

In addition to delivery duties, the position requires operating paint mixing and color retrieval equipment, servicing customers in person and via phone, and processing sales transactions at the point of sale. Maintaining organization and safety within the branch is essential, as is complying with company policies, inventory control procedures, and quality service standards. The Customer Service Associate is responsible for loading and unloading products while utilizing warehouse vehicles and equipment such as forklifts, pallet jacks, and hand trucks safely and effectively.

This role requires a candidate who is reliable, customer-oriented, detail-focused, and physically capable of handling material movements. The position offers a unique opportunity to contribute to a reputable company known for its dedication to excellence and community impact. Sherwin-Williams supports its employees with competitive compensation, comprehensive benefits, and career growth opportunities, making this role an ideal fit for individuals seeking part-time work that offers both responsibility and flexibility.

Joining Sherwin-Williams means becoming part of a team driven by passion and innovation, where your contributions directly impact business success and customer satisfaction. The company places a strong emphasis on safety, inclusivity, and personal growth, ensuring that every employee feels valued and empowered. The selection process includes a thorough screening to maintain the safety and integrity of the workplace and customer interactions, reflecting Sherwin-Williams’ commitment to ethical business practices and community trust. This position invites candidates who are enthusiastic about delivering outstanding service, learning new skills, and contributing to a positive work environment.