Customer Service Associate - Automotive Finishes

Sherwin-Williams is a reputable company known worldwide for its excellence in paints, coatings, and innovative solutions that brighten and strengthen spaces. With a rich history and a strong mission to inspire and improve the world, Sherwin-Williams offers an environment where stability, growth, and momentum create numerous possibilities for employees. This company holds its people at the core of its success, investing in their health, well-being, learning, development, and inclusivity. At Sherwin-Williams, the commitment to community and business success comes to life through the passion and talents of every team member. The part-time position of Customer Service Associate at Sherwin-Williams Automotive Branch #9401 located in Sioux Falls, SD, allows individuals to be part of this dynamic and supportive culture.

The Customer Service Associate role is multifaceted, involving the preparation and delivery of products to customers using company vehicles like vans or pick-up trucks. This responsibility ensures deliveries are accurate, complete, properly packed, and safely transported to the correct customers. Moreover, this role includes receiving and preparing orders, safely moving and loading products, and operating color retrieval and paint mixing machine equipment as needed. The associate also supports inventory monitoring and delivers excellent customer service by assisting customers in person and over the phone, managing sales transactions accurately, and maintaining a clean, organized, and safe work environment.

This position demands a strong sense of responsibility and diligence due to its direct customer contact, including minors, and handling of cash, payment methods, electronic equipment, personal information, and valuable merchandise. Sherwin-Williams places significant emphasis on maintaining business integrity, safety, and compliance with company policies, including a background check as part of the hiring process to protect all stakeholders involved.

Working hours for this role adhere to the branch’s operating schedule from Monday through Friday, between 8:00 AM and 5:00 PM, though specific hours will be arranged according to business needs. Sherwin-Williams offers a transparent hiring process, beginning with an online application, followed by a digital video interview and culminating in an in-store interview for selected candidates. Employees at Sherwin-Williams benefit from a wide range of world-class benefits that support healthier living, financial savings, total well-being, and daily life needs.

In summary, the Customer Service Associate position combines essential skills in material handling, customer service, inventory management, and operational safety, all within a robust company that values its people. This role provides an opportunity to grow professionally in a supportive environment while contributing to a brand known for its quality and community commitment.