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Customer Service Associate - Automotive Finishes

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.53
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
employee discount
Career development opportunities
flexible scheduling
wellness programs

Job Description

Sherwin-Williams is a leading global manufacturer and marketer of paints, coatings, and related products. Founded in 1866, the company has grown to become one of the most recognized brands in the industry, known for its commitment to quality, innovation, and customer service. Sherwin-Williams provides a comprehensive range of products and services that serve both professional and retail customers across various markets, including residential, commercial, industrial, and automotive sectors. With a legacy of over 150 years, Sherwin-Williams stands for excellence in color, durability, and protection to meet the needs of its diverse clientele.

The company fosters a supportive and inclusive environme... Show More

Job Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted driver’s license
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
  • Must be willing to work all scheduled hours, with or without reasonable accommodation

Job Qualifications

  • Have at least a high school diploma or GED
  • Have at least one year of work experience using material handling equipment such as forklifts, pallet jacks, hand trucks, order pickers
  • Have at least one year of work experience in customer service, retail, or sales

Job Duties

  • Prepare orders for delivery or pickup according to schedule in a safe and timely manner
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment including forklifts, hand trucks, pallet jacks, carts
  • Assist customers in person and over the phone
  • Process sales transactions accurately and consistently with policies and procedures
  • Communicate and cooperate with supervisors and coworkers
  • Keep a clean and safe working environment and optimize space utilization
  • Follow quality service standards and comply with procedures, rules, and regulations
  • Ensure that the stockroom is organized
  • Operate color retrieval and paint mixing machine equipment as needed
  • Comply with inventory control procedures and assist with physical inventory process
  • Complete monthly and quarterly safety training

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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