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Customer Service Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Standard Hours
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Benefits

paid time off (PTO)
Higher premium pay rates
Health care benefits
retirement plan with 401(k) match
scholarship program
employee and family wellness program

Job Description

Wegmans is a renowned supermarket chain known for its commitment to delivering exceptional service, quality products, and a positive shopping experience for customers. Established with a mission-driven, values-based philosophy, Wegmans consistently ranks high on the Fortune 100 Best Companies to Work For list, reflecting its dedication to creating a supportive and fulfilling work environment for its employees. The company operates various stores across multiple locations, including the Glen Mills, PA branch located at 100 Applied Bank Blvd. Known for fostering teamwork, innovation, and customer satisfaction, Wegmans takes pride in serving its communities by providing not only groceries but also excellent customer service that enhances the shopping journey.

Wegmans is currently hiring part-time Front End Team Members to join their energetic and dynamic store team in Glen Mills, PA. This role is crucial as these team members often serve as the first and last point of contact for customers during their visit, making them essential in shaping a positive shopping experience. The position offers a competitive hourly wage of $16.50 and requires candidates to be at least 18 years old. Front End Team Members at Wegmans will work in a fast-paced environment and be part of a collaborative team dedicated to customer satisfaction and operational excellence.

The Front End Team Member role involves various opportunities within the store, including cashier duties, e-commerce shopping, parking lot and cart attendants, maintenance and janitorial responsibilities, cash and accounting office support, and customer service desk operations. The ideal candidate should possess a genuine passion for food and customer service, with the ability to engage customers positively and enthusiastically about the products Wegmans offers. Team members will be involved in welcoming customers, assisting with their purchases, and providing helpful information to make their shopping experience seamless and enjoyable.

In addition to the responsibilities, Wegmans offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. Benefits include paid time off (PTO) to help maintain work-life balance, premium pay rates for overtime, Sundays, and recognized holidays, healthcare coverage that is both extensive and affordable, a 401(k) retirement plan with a matching contribution, a generous scholarship program for educational advancement, and access to the LiveWell Employee and Family program for emotional, financial, and work-life wellness support. Employees at Wegmans enjoy being part of a collaborative workplace culture where their contributions are valued and recognized, making it a rewarding place to grow and build a career.

Wegmans aims to fulfill not only the needs of its customers but also those of its employees by creating a positive, inclusive, and motivating workplace. Joining the Wegmans team in Glen Mills provides an excellent opportunity for individuals seeking part-time employment with flexible availability in a reputable company that prioritizes its people. Whether you are passionate about food, customer interaction, or operational support, this varied role offers multiple pathways to contribute and thrive in a mission-driven environment where teamwork and customer satisfaction are paramount.

Job Requirements

  • must be 18 years or older
  • part-time availability
  • ability to stand for extended periods
  • reliable and punctual
  • effective communication skills
  • ability to handle transactions accurately
  • friendly and customer-focused attitude
  • ability to work flexible schedules including weekends and holidays

Job Qualifications

  • high school diploma or equivalent preferred
  • prior customer service experience is a plus
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • enthusiasm for food and customer interaction
  • ability to work well within a team
  • basic math skills for cashier tasks

Job Duties

  • make a difference in our customers' day
  • be part of an energetic, dynamic team
  • exhibit enthusiasm in the exceptional products we offer
  • demonstrate your passion for food and share that knowledge with our customers
  • perform cashier duties
  • assist with e-commerce shopping
  • conduct parking lot and cart attendant tasks
  • maintain store cleanliness through janitorial duties
  • support cash and accounting office functions
  • provide assistance at the customer service desk

Job Criteria

Experience

No experience required


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