Customer Service Associate

Wawa, Inc. is a well-established convenience store and gas station chain known primarily for its commitment to customer service, quality food, and fostering a dynamic team environment. Founded in 1964, Wawa operates over 900 stores across the eastern United States, providing a friendly and community-focused shopping experience. The company prides itself not only on its delicious hoagies, coffee, and fresh food offerings but also on being an inclusive and rewarding place to work where associates, who are also part owners, play a critical role in its ongoing success. Wawa's culture is built on values such as putting people first, integrity, and collaboration, which empower employees to grow professionally while contributing meaningfully to their communities. They offer competitive wages, comprehensive benefits, and a great workplace environment conducive to both personal and career advancement.

The role of Customer Service Associate (CSA) at Wawa is a crucial frontline position that serves as the welcoming face and voice of the brand. As a CSA, you will be actively engaged in delivering exceptional customer experiences by greeting guests warmly and efficiently performing various tasks to meet their needs. Your responsibilities will include preparing fresh food items like breakfast selections, made-to-order sandwiches, specialty beverages, and pizzas. Managing the cash register by handling payments, fuel activations, and age verification for restricted products is also an essential part of the job. Furthermore, you will help maintain the cleanliness, organization, and stock levels within the store to ensure a pleasant shopping atmosphere for customers and a safe, efficient work environment for your team.

Wawa offers an hourly wage range of $15.00 to $18.75, which varies based on position, experience, and location. Additionally, there is a $1.50 shift differential for work done between midnight and 6 a.m. The company is committed to providing reasonable accommodations for applicants with disabilities, ensuring accessibility to all candidates during the application process. Wawa is recognized for its inclusive hiring practices and encourages people from diverse backgrounds to apply, fostering a workplace that respects and values every associate's unique contributions. By joining Wawa as a Customer Service Associate, you become part of a caring and collaborative flock dedicated to making every day better, one interaction at a time, while learning valuable skills that pave the way for numerous career opportunities within the company.