Customer Service Associate

Wawa, Inc. is a renowned chain of convenience stores and gas stations located throughout the Eastern United States. Established with a commitment to quality service and community engagement, Wawa has grown to become a beloved brand recognized for its fresh food offerings and welcoming atmosphere. The company prides itself on fostering a collaborative work culture where Associates are valued as the key ingredient to its success. As an employee-owned company, Wawa embraces the philosophy of shared growth, providing opportunities for professional development and advancement while supporting the well-being of its team members. With a mission to make life better every day, Wawa focuses on bringing a positive experience to customers through kindness, dedication, and excellent service.

The role of Customer Service Associate (CSA) at Wawa is critical in delivering the exceptional customer experience the company is known for. CSAs serve as the friendly face of Wawa, greeting and assisting customers while ensuring their needs are met promptly and courteously. This position requires working in a fast-paced environment where multitasking and teamwork are essential. CSAs are responsible for preparing quality food items, operating cash registers, handling transactions, managing stock levels, and maintaining cleanliness and safety within the store. Wawa offers an hourly wage range from $15.00 to $18.75, commensurate with experience and location, and includes a $1.50 shift differential for overnight hours worked between 12 a.m. and 6 a.m. The company supports employee growth with reasonable accommodations during the application process and upholds an inclusive equal opportunity workplace that values diversity in all its forms. This position provides not only competitive pay but also a meaningful opportunity to develop valuable skills in customer service and retail operations, making it ideal for individuals seeking to join a supportive and dynamic team environment.