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Customer Service Associate

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Benefits

competitive salary
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
Training and development opportunities

Job Description

Walgreens is a leading pharmacy-led health and wellbeing company committed to providing customers with accessible, affordable, and quality products and services. Established as one of the largest retail pharmacy chains in the United States, Walgreens serves its communities by offering a wide array of health services, prescription medications, retail products, photo services, and expert customer care. The company operates thousands of stores nationwide, each dedicated to helping customers achieve better health and wellness outcomes while offering unique shopping experiences that combine convenience, service, and professional expertise.

The Retail Sales Associate position at Walgreens plays a crucial role in delivering ... Show More

Job Requirements

  • Must be fluent in reading, writing, and speaking English except in Puerto Rico
  • willingness to work flexible schedules including evenings and weekends

Job Qualifications

  • Must be fluent in reading, writing, and speaking English except in Puerto Rico
  • willingness to work flexible schedules including evenings and weekends
  • prefer six months of experience in a retail environment
  • prefer prior work experience with Walgreens
  • ability to engage customers effectively
  • strong communication skills
  • ability to maintain store appearance and comply with policies

Job Duties

  • Models and delivers a distinctive and delightful customer experience
  • registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service
  • engages customers by greeting and assisting with products and services
  • resolves customer issues and answers questions
  • shares customer service best practices with team members
  • provides fast, friendly, and efficient service
  • recommends items for sale including trade-up and companion products
  • processes sales transactions including voids, returns, rain checks, refunds, and exchanges
  • maintains clean, well merchandised counters and shelves
  • takes inventory and maintains records
  • checks in and prices merchandise
  • implements company asset protection procedures
  • ensures compliance with state and local laws for regulated products
  • constructs and maintains displays including promotional and seasonal merchandise
  • assists with product placement and stock rotation
  • utilizes store systems and equipment effectively
  • provides customer service in the photo area including digital passport photo service
  • manages web order pickups and delivers to customers
  • assists with store maintenance and appearance
  • complies with company policies and maintains respectful coworker relationships
  • completes special assignments as needed
  • attends training and completes assigned personal development modules

Job Location

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