Customer Service & Retail Front Desk Associate - Store #62 - 4556 N Main Street

Dayton, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $10.80 - $20.00

Benefits

Full-time and part-time schedules available

competitive base pay rates

paid time off for full-time employees

Health Insurance

Vision Insurance

Dental Insurance

401(k) company match

SAME DAY PAY available through myFlexPay

Job Description

Auto Glass Now is the second largest auto glass repairer in America, part of the Driven Brands family which includes well-known names such as All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass. With a reputation for offering fast, friendly, and convenient auto glass services, Auto Glass Now is committed to delivering outstanding customer experiences and high-quality auto glass repair, replacement, and calibration services across the country. The company prides itself on its dedicated team who work efficiently to meet customer needs, ensuring safety and satisfaction through professional service and expert craftsmanship.
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Job Requirements

Must have a positive attitude and customer service mindset
Must have basic computer skills
Must have strong communication skills
Bilingual (Spanish) proficiency is a plus
Prior phone or call center experience is a plus

Job Qualifications

Positive attitude and customer service mindset
Basic computer skills
Strong communication skills
Bilingual (Spanish) proficiency is a plus
Prior phone or call center experience is a plus

Job Duties

Intake and assist walk-ins, appointments, and returning customers
Create estimates, price quotes, and invoices for auto work
Answer phones and return customer calls
Provide excellent customer service
Assist Manager with daily parts returns
Ensure accuracy when ordering parts
Input documentation on all calls and follow-up with callers as needed
Confirm all mobile jobs parts and materials before dispatching drivers
Open new accounts and service existing accounts
Maintain a professional appearance and positive attitude

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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