Customer Service & Retail Front Desk Associate Store #22 - 5230 Brainerd Rd

Auto Glass Now is one of the leading providers of auto glass repair and replacement services in the United States, recognized as the second largest auto glass repair company nationwide. As a division of Driven Brands, Auto Glass Now operates alongside reputable brands including All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass, offering a comprehensive range of auto glass solutions. With a commitment to delivering fast, friendly, and convenient service, Auto Glass Now caters to customers seeking high-quality repair, replacement, and calibration of auto glass. The company prides itself on its outstanding team of professionals who provide exceptional customer experiences across its wide network of locations. The Customer Service and Retail Front Desk Associate role at Auto Glass Now offers a unique opportunity for both experienced and entry-level professionals to join a dynamic and supportive team. This position is designed for individuals who are motivated by results and enjoy interacting with people, providing an essential customer-facing role within the company. Whether you have prior automotive industry experience or are transitioning from customer-related roles in other fields such as retail, restaurants, or call centers, Auto Glass Now welcomes your enthusiasm and dedication. As a Customer Service Representative or Front Desk Associate, you will be the first point of contact for customers seeking auto glass services, responsible for managing appointments, walk-ins, and returning clients with professionalism and care. Auto Glass Now offers paid training for new hires, providing the coaching and knowledge needed to understand the auto glass repair process, efficient handling of billing invoices, and communication with customers. Starting pay during training is competitive, with an increase upon successful completion, reflecting the company’s investment in employee development and career growth. Beyond competitive compensation, Auto Glass Now values work-life balance and employee well-being by offering flexible full-time and part-time schedules, health benefits including dental and vision insurance, and paid time off for eligible employees. Additionally, the company provides a 401(k) plan with company match to support long-term financial security, plus same-day pay availability through a user-friendly platform called myFlexPay. This role not only gives you the chance to be part of a growing industry leader but also encourages advancement, with many management team members having started as entry-level employees themselves.