Customer Service Advisor

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Career advancement opportunities

Training and development programs

Safe working environment

equal opportunity employment

Job Description

Radius Recycling is a leading automotive recycling company dedicated to providing exceptional retail sales experiences through its innovative Pick-n-Pull stores. As a company focused on sustainability and recycling within the automotive industry, Radius Recycling operates retail locations where customers can select and purchase used automotive parts, contributing to environmental conservation. Radius Recycling is known for promoting a safety culture, teamwork, customer service excellence, and continuous employee development, making it a prominent name among automotive recyclers in the United States and Canada.

The Customer Service Advisor (CSA) position at Radius Recycling represents an exciting opportunity for individuals passionate about ret... Show More

Job Requirements

standing, lifting, walking, bending, and stretching are required regularly
manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc., in conjunction with assigned task list duties
vision must be sufficient to perform job functions safely
able to work on feet for assigned work shift
exposure on a regular basis to outdoor weather conditions
exposure to occasional noisy conditions and machinery operation
applicants must be at least 18 years old in the U.S. and 16 years old in Canada
satisfactory completion of a post-offer drug screen and background check
ability to read, write, and speak English
reliable means of transportation

Job Qualifications

must work safely at all times
must have good people skills with an outgoing friendly positive attitude
able to work retail hours including overtime, weekends and holidays
must have reliable means of transportation
must be able to read, write, and speak in the English language
bilingual in Spanish a plus, but not required
be proficient in automotive part/product identification and recognize parts and how they relate to customer receipts
follow company dress code policy, maintaining a well groomed, neat appearance to create a favorable impression with customers
previous experience in a retail environment preferred but not required

Job Duties

promote the Pick-n-Pull safety culture
be a team player
maintain a high level of integrity
provide required information to customers as they enter the store
offer friendly and enthusiastic answers to customer questions
follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times
work as a team towards housekeeping, janitorial, and other duties as assigned by the task list
identify when customer interaction requires assistance from management
complete sales training and follow the Pick-n-Pull 5 Step Sales Model
engage in continuous training and education in all areas of the Pick-n-Pull business
additional duties as assigned

Job Location

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