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Customer Service Administrator 1 M-F 1:00PM-6:30PM
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.26 - $21.88
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Our company is a well-established Service Center dedicated to providing exceptional operational support and customer service within the logistics and transportation industry. We focus on seamless coordination and efficient handling of shipments, ensuring the smooth flow of goods and documentation processes. With a strong commitment to excellence, we aim to uphold superior standards in customer service and internal operational functions. Our team is built on collaboration, reliability, and a strong work ethic, fostering a supportive and engaging working environment for all our associates.
The role of Customer Service Administrator 1 is vital to the operational success of our Service... Show More
The role of Customer Service Administrator 1 is vital to the operational success of our Service... Show More
Job Requirements
- high school diploma or GED
- ability to pass background check and drug and alcohol test
- 6 months related experience or office experience
- strong customer relations skills
- ability to manage multiple tasks with interruptions
- computer skills
- familiarity with Microsoft Office applications
Job Qualifications
- high school diploma or GED
- 6 months related experience or office experience
- strong customer relations skills
- ability to communicate effectively
- computer skills
- familiarity with Microsoft Office applications
- preferred experience with Microsoft Outlook
- preferred experience with Microsoft Excel
- preferred experience with multi-line phone systems
Job Duties
- perform clerical duties supporting the operational function of the Service Center
- use scanning machine to process bills into the company system
- pick up bills and deliver them on the dock
- assist Linehaul Dispatch during staff absences
- receive drivers at the gate and obtain necessary information
- assign driver numbers and parking for trailers
- direct visitors and truckers on premises
- balance daily cash reports and prepare bank deposits
- provide phone coverage managing a switchboard console
- distribute and collect applications from job applicants
- welcome visitors to the Service Center
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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