Customer Service Administrator 1

The company is a dynamic Service Center committed to providing efficient and comprehensive solutions within the logistics and transportation sector. Known for its emphasis on operational excellence and customer satisfaction, the Service Center plays a pivotal role in ensuring smooth daily operations, facilitating transportation workflows, and maintaining an organized environment where drivers, visitors, and staff are seamlessly coordinated. This establishment values responsibility, accuracy, and customer-centric service while continuously adapting to the evolving needs of the industry. We foster a supportive work environment encouraging professional growth and teamwork among our associates.\n\nWe are currently seeking a Customer Service Administrator 1 to join our team on the second shift. This is a vital role responsible for multiple clerical and administrative duties that support the overall function of the Service Center. The role involves working with scanning equipment to process bills accurately into the company computer system, assisting in driver check-in procedures, and managing activities in areas such as the Gate Office or cashier functions. The Customer Service Administrator 1 will also be responsible for balancing daily cash reports, preparing bank deposits, and ensuring that all night deposits are verified. This position requires interacting with both internal staff and external visitors, including truckers and applicants, requiring excellent customer service skills. This role offers an hourly wage ranging between $17.26 and $21.88, reflecting the responsibilities and experience required. It offers an opportunity for individuals who thrive in a fast-paced environment, enjoy multitasking, and want to contribute to essential operational work within a reputable Service Center. Essential computer skills, experience in customer relations, and the ability to handle interruptions while managing multiple tasks are key aspects of the role. Working on the second shift, this position provides a routine that supports our service activities during critical operating hours and ensures the continuous flow of service activities without disruption.