Job Overview
Compensation
Hourly
Range $20.00 - $20.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
supportive work environment
Job Description
This job opening is with a well-established, customer-focused restaurant that prides itself on delivering exceptional dining experiences. Known for its excellent service quality, this restaurant values creating a welcoming environment for all its guests. The team is dedicated to upholding the highest standards of hospitality, ensuring every customer leaves with a memorable, positive impression. The company fosters a culture of respect, efficiency, and teamwork, guided by its core values which aim to create a positive work atmosphere for its staff and a stellar guest experience.
The role being offered is that of a Guest Service Associate, a pivotal position responsible for being the face of the establishment. This role involves engaging with guests by greeting them warmly, taking and assembling orders, addressing any service concerns promptly, and ensuring a smooth, efficient customer flow. The position requires managing payment transactions accurately while adhering strictly to the company’s cash handling policies. The successful candidate will be instrumental in maintaining cleanliness and safety standards within the service area and supporting the overall operational flow by restocking supplies and cleaning as necessary.
The Guest Service Associate is expected to work flexible hours including days, nights, weekends, and holidays, demonstrating adaptability and a strong commitment to customer satisfaction. This position requires excellent interpersonal skills, a cheerful and respectful attitude toward guests and team members, and the ability to multitask effectively under pressure. Being attentive to food safety procedures and reporting any issues to the appropriate management personnel is also essential. The role is ideal for individuals who thrive in fast-paced environments, enjoy teamwork, and are passionate about contributing positively to the guest experience and overall team dynamics.
The role being offered is that of a Guest Service Associate, a pivotal position responsible for being the face of the establishment. This role involves engaging with guests by greeting them warmly, taking and assembling orders, addressing any service concerns promptly, and ensuring a smooth, efficient customer flow. The position requires managing payment transactions accurately while adhering strictly to the company’s cash handling policies. The successful candidate will be instrumental in maintaining cleanliness and safety standards within the service area and supporting the overall operational flow by restocking supplies and cleaning as necessary.
The Guest Service Associate is expected to work flexible hours including days, nights, weekends, and holidays, demonstrating adaptability and a strong commitment to customer satisfaction. This position requires excellent interpersonal skills, a cheerful and respectful attitude toward guests and team members, and the ability to multitask effectively under pressure. Being attentive to food safety procedures and reporting any issues to the appropriate management personnel is also essential. The role is ideal for individuals who thrive in fast-paced environments, enjoy teamwork, and are passionate about contributing positively to the guest experience and overall team dynamics.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including weekends and holidays
- Basic math skills
- Ability to communicate effectively with guests and team members
- Ability to follow established procedures and cash handling policies
- Ability to stand for extended periods
- Strong teamwork and interpersonal skills
Job Qualifications
- Outstanding customer relation skills and ability to ensure a guest priority culture
- Effective communication skills
- Good organizational skills
- Accuracy and honesty in handling revenues and aspects of the revenue control system
- Good math skills
- Good analytical skills
- Ability to act on and solve minor problems as they arise
- Ability to multi-task and work under pressure
Job Duties
- Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude
- Take guests orders and assemble them
- Immediately attend to any guest service problem or complaint and notify manager as needed
- Accept payment from customers, make change as necessary, and issue a receipt
- Follow proper cash handling procedures, including accountability for all cash issued and received at the register assigned during shift
- Resolve guest complaints and address any questions or comments
- Ensure that all product holding times are strictly observed
- Maintain clean and safe work area
- Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms
- Stock work station as needed including napkins, cups, lids, and maintain supply of iced tea
- Operate registers and credit card machines
- Follow food and safety procedures and report any issues to the manager on duty or area manager
- Able to work flexible schedule including days, nights, weekends, and holidays
- Perform any other duties as assigned by the manager in charge of the shift
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
