Customer Service

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $13.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive pay
Merit-based raises
Profit sharing
night shift differential
Paid holidays
Paid Time Off
referral rewards
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
accident coverage
Life insurance
Virtual medical services
401(k) with Company Match
Employee assistance program

Job Description

Stinker is a cherished, family-owned convenience store leader established in 1936, with locations spanning Idaho, Colorado, and Wyoming. The company prides itself on combining work, convenience, food, family, and fun into a single memorable shopping experience for its customers. Stinker is not only deeply connected to the communities it serves but is also committed to fostering a positive and nurturing environment for its employees. The company culture is uniquely vibrant and playful, symbolized by its Skunktastic mascot, Polecat Pete. This mascot serves as a daily reminder of the company’s purpose: to brighten the lives of employees, customers, and communities alike. Stinker values fun and makes conscious decisions to prioritize the well-being and happiness of its people. When you join Stinker, you are welcomed into Pete’s Posse, a skilled team dedicated to exceptional service and a supportive workplace.

The Customer Service Specialist role at Stinker is essential in delivering a welcoming and positive experience to every guest who walks through the doors. As the initial point of contact, this full-time position requires open availability with variable schedules, including weekends, evenings, and holidays. The hourly wage for this role is competitive at $13.50, reflecting the importance the company places on customer service excellence. The Specialist plays a key role in answering questions, offering helpful product recommendations, efficiently handling transactions, maintaining spotless store appearance, and stocking shelves. Beyond the typical retail duties, this position embodies the spirit of hospitality and teamwork that sets Stinker apart. Detailed attention to safety, cleanliness, and stocking ensures the store environment remains pleasant and inviting, giving customers a memorable shopping experience that encourages return visits. With opportunities for merit-based raises, profit sharing twice a year, and other perks such as extra pay for overnight shifts, paid time off, health benefits, and a comprehensive employee assistance program, this role supports employees both in their present roles and their future career growth. Stinker’s commitment extends beyond the job – it offers a career path where employees can thrive, have fun, and grow with the company. This dedication makes the Customer Service Specialist position a highly rewarding and dynamic opportunity for anyone interested in retail, customer service, and being part of a company that values people first, supports teamwork, and celebrates success together.

Job Requirements

  • Must be at least 19 years of age or older
  • Able to balance on a step stool or step ladder
  • Able to lift up to 50 lbs
  • Able to work in a cooler/freezer environment that may be as low as 0 degrees Fahrenheit
  • Open availability including weekends, evenings, and holidays

Job Qualifications

  • Solution focused thinking
  • Ability to learn new concepts and stay organized
  • Effective time management
  • Excellent interpersonal and communication skills
  • Ability to work as part of a team
  • Basic cash handling experience

Job Duties

  • Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions
  • Cash out orders with precision, processing payments accurately when handling cash and credit transactions
  • Keep the store smelling like roses by tidying up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage
  • Ensure that the parking lot and interior floors remain free of debris and spills
  • Stay ahead of the stink by adhering to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed
  • Keep merchandise front and center by stocking, facing, and maintaining accurate pricing
  • Maintain a high level of organization and multitasking in a fast-paced environment

Job Criteria

Experience

No experience required


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