KFC logo

Customer Service

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

competitive pay
Training and mentorship programs
Tuition Reimbursement
Scholarship Opportunities
Reward and recognition culture
flexible schedules
free meal each shift
Paid vacation time
Career advancement opportunities
medical benefits
perks
KFC Foundation programs

Job Description

KFC, short for Kentucky Fried Chicken, is one of the most recognized and beloved fast-food restaurant chains globally, famous for its delicious fried chicken and exceptional customer service. As a part of the largest restaurant company in the world, KFC provides a unique and dynamic opportunity for individuals aiming to build a strong foundation in the food service and hospitality industry. Established with a commitment to quality, consistency, and innovation, KFC combines a rich legacy with modern dining experiences, making it a go-to destination for millions of customers daily. The company actively promotes from within, invests in employee training, and offers diverse programs to help staff grow both professionally and personally.

Joining KFC means becoming a part of a vibrant team that values fast, fun, and friendly service. It provides an environment that fosters learning, mentorship, and career advancement through various training programs and tuition reimbursement initiatives. Employees have access to scholarship opportunities, reward and recognition programs, and flexible scheduling that accommodates day, night, and evening shifts. Working at KFC is not just about serving food; it’s about being part of a culture that values dedication, enthusiasm, and teamwork while offering competitive pay and medical benefits.

The available team member position at KFC is geared toward individuals who enjoy interacting with customers, have experience or interest in the restaurant industry, and desire to grow their career within a globally reputed company. This role involves direct customer engagement, taking orders, processing sales transactions, and efficiently handling any customer issues to ensure satisfaction. The position also requires preparing and maintaining the quality of the products served, monitoring service equipment, and adhering to strict cleanliness and safety standards as outlined by OSHA and company protocols.

Employees at KFC are also responsible for inventory management, including unloading, stocking, and maintaining the required levels of supplies. The role is an excellent opportunity for people who are motivated by recognition and enjoy being part of a team that champions motivation and performance achievements. KFC’s supportive work environment encourages continuous professional development and offers perks such as discounts on mortgages, vehicles, cell phones, and more.

In addition to these benefits, selected team members have access to exclusive KFC Foundation programs that include free college tuition at Western Governors University (WGU), a dollar-for-dollar savings match program, and assistance for those facing financial hardships. The pay range for this role starts at $13.00 to $15.00 per hour, reflecting the company��s commitment to competitive compensation for its workforce. Ultimately, KFC provides the perfect platform for individuals looking to build a fulfilling career while maintaining a healthy work-life balance and ongoing professional growth.

Job Requirements

  • Must be at least 16 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another)
  • Attendance and punctuality a must
  • Operating of cash register as needed and making change for other cashiers
  • Basic math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic

Job Qualifications

  • Must be at least 16 years of age
  • Excellent communication skills, management/leadership and organizational skills
  • Basic math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic

Job Duties

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues
  • Preparation of products
  • Maintaining quality of product
  • Monitoring all service equipment
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level
  • Champions recognition and motivation efforts

Job Criteria

Experience

No experience required


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