
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and development opportunities
Job Description
KFC Corporation is a globally recognized leader in the quick-service restaurant industry, renowned for its delicious fried chicken and exceptional customer service. Founded in 1952, KFC has a rich history of delivering quality food combined with a unique dining experience for customers around the world. With its iconic brand presence, KFC operates thousands of restaurants globally, including corporate-owned and franchised locations. The location in Whitehall, PA, offers opportunities to join a dynamic team committed to providing excellent service and fresh, tasty meals. KFC's commitment to their team members emphasizes inclusive hiring practices, extensive training, and opportunities for growth within the company, ensuring a fulfilling career for those passionate about the food industry and customer interaction. This particular position is for a Team Member in the Customer Service area, located at 1612 MacArthur Rd, Whitehall, PA. The role is ideally suited for individuals seeking a customer-facing job with opportunities to develop their skill set in a fast-paced, supportive environment. Team Members play a vital role in shaping the guest experience by preparing orders accurately and efficiently and maintaining high standards of food quality and cleanliness. They are integral to creating a positive and welcoming atmosphere, often described as a family environment, where everyone collaborates to provide exceptional service. This position offers thorough training and learning opportunities to help employees grow their careers, making it an excellent entry point for those new to the restaurant industry or looking to build their customer service skills. KFC values individuals who take pride in their work, demonstrate an upbeat energy, and have a strong commitment to timeliness and quality. The role involves direct interaction with guests, ensuring they receive hot and fresh meals and an overall memorable experience. Team Members contribute to upholding the brand's reputation by adhering to high cleanliness and food safety standards. KFC also emphasizes fairness and equal opportunity in its hiring process, ensuring an inclusive workplace free from discrimination based on race, gender, age, or any other protected status. Candidates may need to pass a background check and provide employment eligibility documentation. By joining KFC's Whitehall team, employees become part of a family-oriented culture that values dedication, teamwork, and a shared goal of delivering the best in quick-service dining.
Job Requirements
- High school diploma or equivalent preferred
- Ability to prepare and handle food safely
- Excellent interpersonal and communication skills
- Ability to stand for extended periods
- Flexibility to work various shifts including weekends and holidays
- Must be able to pass a background check
- Proof of employment eligibility
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service or food service experience is a plus
- Ability to work in a fast-paced team environment
- Strong communication skills
- Friendly and customer-focused attitude
- Willingness to learn and grow within the company
Job Duties
- Make and prepare guest orders with accuracy and efficiency
- Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals and a commitment to cleanliness
- Contribute to the overall positive and collaborative family environment
- Take absolute pride in everything you do
- Value customer service and positively impact our guest's experience
- Bring an upbeat energy to the team
- Commit to timeliness and a sense of urgency
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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