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KFC logo

Customer Service

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
retirement plans

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken. Established with a commitment to quality and customer satisfaction, KFC has become a favorite dining destination for millions worldwide. Known for its secret blend of 11 herbs and spices, KFC offers a diverse menu featuring a variety of chicken products, sides, and beverages, all served with a focus on speed and hospitality. As a well-established company in the quick-service restaurant industry, KFC prides itself on maintaining high standards in food quality, cleanliness, and customer service. This commitment ensures that every guest enjoys... Show More

Job Requirements

  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand for extended periods and perform physical tasks
  • must comply with uniform standards and appearance guidelines
  • no use of personal cellphones during work hours
  • commitment to teamwork and positive attitude
  • adherence to health and safety regulations including proper sanitation

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a fast food or customer service role is advantageous
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • basic math skills for handling cash and transactions
  • ability to follow company policies and procedures
  • food safety and hygiene knowledge is a plus

Job Duties

  • greet guests with a positive attitude and friendly demeanor
  • take accurate orders, process payments, and ensure prompt service
  • deliver food that meets KFC’s quality and freshness standards
  • maintain a professional appearance and follow uniform standards
  • prepare and assemble food according to KFC standards and procedures
  • follow all holding times, portion controls, and product rotation standards
  • ensure proper use of equipment and report maintenance needs
  • follow handwashing and sanitation procedures at all times
  • maintain clean work areas including lobby, kitchen, restrooms, and exterior
  • complete cleaning tasks and checklists as assigned by the Shift Supervisor
  • follow waste management and recycling procedures
  • work collaboratively with team members to meet shift goals
  • communicate effectively with supervisors and managers
  • support other areas of the restaurant as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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