Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Training and development opportunities
Positive and inclusive work environment
Employee Discounts
flexible scheduling
Equal opportunity employer
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain specializing in fried chicken. Founded in 1952, KFC has grown to become one of the largest and most popular quick-service restaurants worldwide, with thousands of locations across numerous countries. Known for its original recipe chicken and signature blend of 11 herbs and spices, KFC offers a compelling and distinct dining experience that draws millions of customers daily. KFC operates both corporate-owned restaurants and franchised locations, providing employment opportunities to a diverse and dynamic workforce.
The company prides itself on creating a positive, family-oriented work environment that emphasizes teamwork, training, and career development. Employees at KFC are considered integral to the company’s success, especially those who engage directly with customers, ensuring a welcoming and enjoyable experience at all times.
The Team Member (Customer Service) role at KFC located at 3175 W 11th Ave, Eugene, OR, is a vital position responsible for delivering exceptional guest service and contributing to the overall operational success of the restaurant. Team Members are the face of KFC, interacting with guests, accurately preparing food orders, and maintaining high cleanliness standards throughout the restaurant. This entry-level role offers a unique opportunity to develop valuable skills in the fast-food industry, including customer service, food preparation, teamwork, and operational safety.
Individuals in this position will undergo thorough training to equip them with the necessary knowledge to succeed. They will learn about KFC’s menu offerings, food safety protocols, cash handling procedures, and the importance of maintaining a friendly and efficient service style. The role involves some physical requirements such as heavy lifting (ranging from 25 to 50 pounds), extended standing, and working in confined spaces. Additionally, team members must be attentive to auditory alarms from cooking equipment to maintain a safe working environment.
This role is ideal for candidates who enjoy working in a fast-paced environment, are flexible with their work hours, and possess a positive attitude. Enthusiasm and a genuine smile when interacting with guests are essential attributes for success. The company also emphasizes the importance of confidentiality regarding its operating procedures and results, underscoring a professional work ethic.
KFC remains committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. They welcome applicants from all backgrounds and provide accommodations during the application and hiring process to support individuals with disabilities. Whether joining a corporate-operated location or a franchised restaurant, team members are part of a supportive and engaging work culture that encourages ongoing learning and growth.
The company prides itself on creating a positive, family-oriented work environment that emphasizes teamwork, training, and career development. Employees at KFC are considered integral to the company’s success, especially those who engage directly with customers, ensuring a welcoming and enjoyable experience at all times.
The Team Member (Customer Service) role at KFC located at 3175 W 11th Ave, Eugene, OR, is a vital position responsible for delivering exceptional guest service and contributing to the overall operational success of the restaurant. Team Members are the face of KFC, interacting with guests, accurately preparing food orders, and maintaining high cleanliness standards throughout the restaurant. This entry-level role offers a unique opportunity to develop valuable skills in the fast-food industry, including customer service, food preparation, teamwork, and operational safety.
Individuals in this position will undergo thorough training to equip them with the necessary knowledge to succeed. They will learn about KFC’s menu offerings, food safety protocols, cash handling procedures, and the importance of maintaining a friendly and efficient service style. The role involves some physical requirements such as heavy lifting (ranging from 25 to 50 pounds), extended standing, and working in confined spaces. Additionally, team members must be attentive to auditory alarms from cooking equipment to maintain a safe working environment.
This role is ideal for candidates who enjoy working in a fast-paced environment, are flexible with their work hours, and possess a positive attitude. Enthusiasm and a genuine smile when interacting with guests are essential attributes for success. The company also emphasizes the importance of confidentiality regarding its operating procedures and results, underscoring a professional work ethic.
KFC remains committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. They welcome applicants from all backgrounds and provide accommodations during the application and hiring process to support individuals with disabilities. Whether joining a corporate-operated location or a franchised restaurant, team members are part of a supportive and engaging work culture that encourages ongoing learning and growth.
Job Requirements
- Flexible work hours and punctual attendance
- Ability to lift 25-50 pounds
- Capacity to stand for extended periods
- Hearing in normal range due to auditory alarms
- Ability to handle cash and perform counting tasks
- Ability to read and comprehend menus, manuals and training aids
- Capability to maintain confidentiality of company operating procedures
- Ability to work well with others in somewhat confined spaces
- Commitment to safety around hot cooking equipment and boiling water
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus
- Ability to communicate effectively and work as part of a team
- Basic math skills for cash handling
- Ability to follow safety protocols and procedures
- Good manual dexterity for food packing and cleaning
- Punctual and dependable with flexible availability
Job Duties
- Make and prepare guest orders with accuracy and efficiency
- Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals and a commitment to cleanliness
- Contribute to the overall positive and collaborative family environment
- Handle cash and count as needed
- Read menus, manuals and training aids to stay informed
- Lift items ranging from 25 to 50 pounds and maintain safety around high temperature cooking equipment
- Work cooperatively with others in a somewhat confined space
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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