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KFC logo

Customer Service

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedules
Training and development opportunities

Job Description

KFC Corporation, a globally recognized fast-food restaurant brand, is renowned for its signature fried chicken and commitment to quality and customer satisfaction. With thousands of locations worldwide, KFC focuses on delivering delicious meals paired with friendly service in a clean and welcoming environment. The brand emphasizes a family-oriented culture where team members play a crucial role in creating positive guest experiences and driving business success. Established as a leader in the quick-service restaurant industry, KFC is dedicated to nurturing employee growth through comprehensive training and continuous learning opportunities. As part of the larger Yum! Brands family, KFC maintains a strong... Show More

Job Requirements

  • Must be at least 16 years old
  • Flexible work hours and punctual attendance
  • Ability to lift 25 to 50 pounds
  • Capability to stand for extended periods
  • Hearing in normal range to respond to auditory alarms
  • Ability to maintain confidentiality of company procedures
  • Willingness to work in somewhat confined spaces
  • Must be able to read and comprehend training materials

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred but not required
  • Ability to maintain a friendly and enthusiastic demeanor with guests
  • Basic math skills for handling cash transactions
  • Effective communication skills
  • Ability to follow safety protocols and operating procedures
  • Capability to perform physical tasks such as lifting and standing for extended periods

Job Duties

  • Make and prepare guest orders with accuracy and efficiency
  • Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals and a commitment to cleanliness
  • Contribute to the overall positive and collaborative family environment
  • Handle cash transactions and count cash accurately when required
  • Maintain safety around high temperature equipment, boiling water and hot shortening
  • Read menus, manuals and training aids to perform job duties effectively
  • Work collaboratively with coworkers in somewhat confined spaces

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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