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KFC logo

Customer Service

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
Training and Development

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken. Founded in 1952, KFC has grown to become one of the largest restaurant chains worldwide, known for its signature recipes and commitment to quality dining experiences. The particular location at 624 S. Lorena St, Los Angeles, CA, is searching for dynamic team members to join its workforce and contribute to delivering excellent customer service in a fast-paced environment. This opportunity is perfect for individuals passionate about hospitality and food service. The employment type offered is part-time or full-time hour-based work with a... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • ability to work flexible hours including evenings, weekends, and holidays
  • excellent verbal and interpersonal communication skills
  • ability to stand for extended periods during shifts
  • adherence to company uniform and appearance standards
  • willingness to undergo background check and employment eligibility verification
  • capability to multitask and maintain composure under pressure

Job Qualifications

  • High school diploma or equivalent
  • previous experience in fast-food or customer service preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • teamwork and collaboration skills
  • basic math skills for order processing
  • commitment to food safety and cleanliness standards
  • ability to follow company policies and procedures

Job Duties

  • Greet guests with a positive attitude and friendly demeanor
  • take accurate orders, process payments, and ensure prompt service
  • deliver food that meets KFC's quality and freshness standards
  • maintain a professional appearance and follow uniform standards
  • prepare and assemble food according to KFC standards and procedures
  • follow all holding times, portion controls, and product rotation standards
  • ensure proper use of equipment and report maintenance needs
  • follow handwashing and sanitation procedures at all times
  • maintain clean work areas including lobby, kitchen, restrooms, and exterior
  • complete cleaning tasks and checklists as assigned by the Shift Supervisor
  • follow waste management and recycling procedures
  • work collaboratively with team members to meet shift goals
  • communicate effectively with supervisors and managers
  • support other areas of the restaurant as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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