KFC logo

Customer Service

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

competitive pay
flexible schedules
free meal each shift
Paid vacation
career advancement
Professional development opportunities
medical benefits

Job Description

KFC is a globally recognized restaurant brand known for its quality fried chicken and exceptional customer service. As one of the largest restaurant companies in the world, KFC prides itself on creating a positive work environment that fosters growth, development, and career advancement for all its team members. The company operates in numerous locations across the United States, including the Henderson, Nevada location at 1282 W Warm Springs Blvd. With a commitment to promoting from within, KFC offers extensive training programs, mentorship opportunities, and scholarships to support the professional and personal growth of its employees. This dedication to nurturing talent makes KFC an excellent place to start and build a rewarding career in the restaurant industry.

The role of a Team Member at KFC involves delivering fast, fun, and friendly service to customers who expect high-quality food and an enjoyable dining experience. Team members are the heart of the operation, responsible for interacting warmly with customers, efficiently processing orders and payments, maintaining food quality, and ensuring a clean and safe work environment that complies with all labor and OSHA regulations. This role requires physical stamina for tasks such as moving inventory and operating equipment, as well as strong communication and teamwork skills. Team Members at KFC benefit from flexible schedules, competitive pay, free meals during each shift, and eligibility for paid vacation time for salaried employees. Additionally, KFC Foundation Programs offer unique benefits such as free college tuition at Western Governors University, savings match programs, and hardship assistance, enabling team members to focus on both their career and educational aspirations while contributing to a dynamic, customer-focused environment. Joining KFC means becoming part of a brand that values employee recognition, professional development, and a culture of reward and motivation, ensuring each team member can thrive and succeed in their role.

Job Requirements

  • Must be at least 16 years of age
  • Accessibility to dependable and reliable transportation
  • Physical dexterity required the ability to move up to 50 lbs from one area to another
  • Attendance and punctuality a must
  • Operating of cash register as needed and making change for other cashiers
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic

Job Qualifications

  • Excellent communication skills
  • Management and leadership skills
  • Organizational skills
  • Basic math skills
  • Training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic

Job Duties

  • Interacting with customers receiving orders processing sales and monies managing customer issues
  • Preparation of products
  • Maintaining quality of product
  • Monitoring all service equipment
  • Maintaining a clean and safe work environment per Labor Board and OSHA regulations and Company standards
  • Unloading stocking and maintaining required inventory level
  • Championing recognition and motivation efforts

Job Criteria

Experience

Entry Level (1-2 years)


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