KFC logo

Customer Service

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Training
learning opportunities
Supportive team environment
flexible scheduling
Equal opportunity employer
accommodation for disabilities
Career growth potential

Job Description

KFC Corporation is a globally recognized leader in the quick-service restaurant industry, famous for its signature fried chicken and commitment to delivering a high-quality guest experience. Founded on the principle of providing exceptional food in a welcoming environment, KFC has grown into one of the world’s most beloved brands with thousands of locations worldwide, including franchised and corporate outlets. The company places a strong emphasis on teamwork, training, and fostering a positive workplace culture that allows team members to thrive and grow professionally.

Located at 11935 Rosedale Hwy, Bakersfield, CA, this KFC restaurant is seeking motivated individuals to join their team as Team Members in the Customer Service career area. Team Members at KFC play a crucial role in shaping the guest experience by preparing and serving food with accuracy and efficiency while maintaining a friendly and clean environment. This role is ideal for candidates who enjoy interacting with customers, have a flexible approach to working hours, and are eager to learn in a fast-paced restaurant setting.

As a Team Member at KFC, you will receive comprehensive training designed to help you succeed and advance within the company. This is a great opportunity for both entry-level workers and those looking to build a career in the hospitality industry. Whether you are looking to work part-time or full-time, KFC strives to provide a supportive family environment where enthusiasm and a positive attitude are valued.

In this position, your main responsibilities will include making and preparing guest orders with precision and speed, ensuring every meal served is hot and fresh, and engaging with guests in a friendly and professional manner. You will also contribute to maintaining cleanliness and uphold safety standards in the kitchen and dining areas. Being part of the KFC team means collaborating with fellow team members to create an inviting atmosphere that makes customers want to return.

Applicants should be prepared for tasks that may require physical activity such as lifting weights between 25-50 pounds, standing for extended periods, and working in confined spaces around high-temperature equipment. Additionally, cash handling duties may be part of the role, requiring basic numeracy skills and integrity. Reading menus, training materials, and safety manuals is necessary to perform the job effectively and maintain the company’s high standards.

KFC Corporation is committed to equal opportunity employment and encourages applicants from all backgrounds to apply. Accessibility accommodations are available during the hiring process to support individuals with disabilities. This position is subject to a background check and proof of employment eligibility. KFC is proud to be a part of a global family that values diversity, teamwork, and excellent guest service, making every dining experience memorable.

Job Requirements

  • Ability to lift 25-50 pounds
  • Ability to stand for extended periods
  • Hearing in normal range due to auditory alarms
  • Manual dexterity for packing food containers and cleaning
  • Ability to work collaboratively in confined spaces
  • Commitment to punctual attendance
  • Ability to maintain confidentiality of company procedures
  • Ability to read menus, manuals and training aids
  • Flexibility in work hours

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience a plus
  • Ability to work flexible hours including weekends and evenings
  • Strong communication and interpersonal skills
  • Ability to follow safety procedures and company policies
  • Basic math skills for cash handling
  • Willingness to learn and adapt in a fast-paced environment

Job Duties

  • Make and prepare guest orders with accuracy and efficiency
  • Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals and a commitment to cleanliness
  • Contribute to the overall positive and collaborative family environment
  • Handle cash transactions and maintain cash register accuracy
  • Maintain safety and cleanliness standards around high temperature equipment and food preparation areas
  • Read and follow menus, manuals and training aids
  • Collaborate effectively with team members in a sometimes confined space

Job Criteria

Experience

Entry Level (1-2 years)


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