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Customer Sales Advisor - Joliet, IL

Job Overview

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Compensation

Hourly
Range $18.00 - $24.00
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Work Schedule

Day Shifts
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Benefits

Medical
prescription
Dental
Vision
401(k)
Life insurance
disability
Tuition Assistance
Sickness time
Vacation Time
Tire discounts

Job Description

Just Tires is a leading automotive service provider known for its strong commitment to customer experience and satisfaction. Operating as a Goodyear company, Just Tires specializes in tire and auto services while maintaining a fast-paced, engaging work environment that encourages employee growth and advancement. The company places a significant focus on creating a team-oriented culture where customer service and high-quality performance are at the forefront. Just Tires offers competitive base pay ranging from $18.00 to $24.00 per hour, with variations based on individual knowledge, skills, experience, and market location. They also provide a comprehensive benefits package including medical, prescription, dental, vision, 401(k), life insurance, disability coverage, tuition assistance, and paid time off such as sick days and vacation. Employee perks extend to various discounts, including tire discounts, emphasizing the value placed on team member well-being and satisfaction.

The role of a Customer Sales Advisor at Just Tires centers around direct interaction with customers in one of their retail locations. This position offers a great opportunity for individuals eager to develop their skills in customer engagement, sales, and team collaboration within the automotive industry. Hiring for retail shifts, including some holidays and weekends, this job demands flexibility and a dedication to meeting and exceeding sales targets while providing outstanding service. As a Customer Sales Advisor, employees will engage guests, build meaningful relationships, and contribute to Just Tires' reputation as a leader in tire and automotive services. This role is designed to provide hands-on experience, enabling advisors to learn about product quality, warranties, and promotions, as well as operational procedures such as scheduling appointments, estimating service times, and managing checkouts.

Just Tires emphasizes professional growth by offering training tools and fast-track career advancement opportunities for hardworking, motivated team players. Those who thrive in this role are those who show strong work ethic, responsibility, dependability, and an ability to work both independently and within a team. Physical requirements include manual tasks that sometimes require lifting tires and wheels, and standing or bending for extended periods. The company requires applicants to have a valid driver’s license and be legally authorized to work in the U.S. without sponsorship. Candidates must be at least 18 years old, and although no relocation support is offered, opportunities abound in various Illinois locations including Crest Hill, Rockdale, Shorewood, Plainfield, Romeoville, and Lockport.

This position offers a fulfilling career path rather than just a job, appealing to those passionate about delivering excellent customer experience and advancing in the automotive service industry. With access to exceptional training, a supportive work environment, and a benefits package designed to support employee wellness and professional development, Just Tires is an employer of choice for individuals seeking stability, growth, and satisfaction in their careers.

Job Requirements

  • Prior guest service experience
  • Valid driver’s license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Job Qualifications

  • Prior guest service experience
  • Valid driver’s license
  • Must be at least 18 years of age
  • High school diploma or GED
  • Previous automotive guest service experience
  • Previous tire sales experience

Job Duties

  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction through understanding their needs
  • Understand and be able to describe all warranties, advertising, and promotion of products and services
  • Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out
  • Make recommendations to guests based on manufacturing recommendations
  • Promote self-development by utilizing Company provided training tools
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Job Criteria

Experience

No experience required


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