Customer Relations Representative

Portland, OR, USA|Travel

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible spending accounts

Job Description

Baker Commodities Inc. is a well-established, privately owned company with over 80 years of experience in the rendering and related industries. The company operates manufacturing facilities strategically located across the United States and is known for providing quality products and services worldwide. Baker Commodities has built its reputation through a strong commitment to quality, service, innovation, and integrity. This dedication has enabled the company to emerge as one of the world’s premier rendering companies. With a workforce that emphasizes excellence, Baker Commodities continues to grow and maintain its leadership in the market.

This position is focused on the procurement an... Show More

Job Requirements

High school diploma
3 to 5 years experience in the restaurant or food industry
valid driver’s license with an acceptable MVR
ability to work independently
proficient in Microsoft Office including Outlook, Excel and Word
ability to travel locally up to 90%
ability to lift materials or documents up to 40 lb
capacity to communicate effectively in person, telephonically and via electronic devices
ability to operate office productivity machinery
ability to maintain regular attendance and punctuality

Job Qualifications

High school diploma
3 to 5 years experience and contacts in the restaurant or food industry
ability to work independently
proficient in Microsoft Office including Outlook, Excel, and Word
valid driver’s license with an acceptable driving record
effective oral and written communication skills
strong interpersonal skills
ability to handle physical demands of the job

Job Duties

Solicit new business and maintain existing customer base
communicate regularly with customers to ensure satisfaction and identify additional service needs
meet with canceled accounts to understand reasons for cancellation and attempt to reinstate services
schedule meetings and conduct cold calls as directed by management
prepare customer setup sheets and enter information into routing systems
provide daily reports to the Division General Manager and Procurement Operations Manager
follow up on stops with no material picked up to determine causes and necessary actions
interact professionally and ethically with customers and company personnel
adhere to company procedures and maintain punctuality and attendance
perform additional duties as needed to support business operations

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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