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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Job Description
Forward Air is a prominent and asset-light transportation services provider operating across the United States, Canada, and Latin America. With a robust network of terminals, Forward Air specializes in expedited less-than-truckload (LTL) services, offering local pick-up and delivery, shipment consolidation and deconsolidation, warehousing, and customs brokerage. The company also extends its expertise to truckload brokerage, dedicated fleet services, intermodal operations, first and last-mile delivery, and high-value drayage services to and from seaports and railheads. Moreover, Forward Air manages dedicated contract and Container Freight Station (CFS) warehouse and handling services, ensuring comprehensive support for shipping and logistics requirements. Through its subsidiary... Show More
Job Requirements
- High school diploma or GED equivalent
- demonstrated ability to carry out assignments to their completion and meet deadlines
- ability to establish and maintain effective working relationships with employees and managers
- desire for a long-term career with an industry leading company
- ability to present and maintain a positive corporate image in a fast-paced environment
- must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
- ability to perform general administrative duties
- ability to handle heavy workload and work well under pressure
- understanding of industry documents (bill of lading, master air waybills, tsa forms, etc.)
- must be able to pass basic hazardous materials training
Job Qualifications
- Demonstrated ability to carry out assignments to their completion and meet deadlines
- ability to establish and maintain effective working relationships with employees and managers
- desire for a long-term career with an industry leading company
- ability to present and maintain a positive corporate image in a fast-paced environment
- proactively establish and maintain effective working team relationships with all support departments
- must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
- ability to perform general administrative duties
- file, perform data entry, photocopies, etc
- ability to handle heavy workload and work well under pressure
- understanding of industry documents (bill of lading, master air waybills, tsa forms, etc.)
- high school diploma or GED equivalent
- must be able to pass basic hazardous materials training
Job Duties
- Answer incoming customer calls and provide detailed information
- accustomed to working with international paperwork
- data entry on shipment tracking for import and export shipments
- must be comfortable issuing IT to US Customs
- familiar with ocean imports and ocean exports
- provide support for tracking shipments and communication progress
- maintain files in order and as outlined in the operations procedures and policy manual
- consistently monitor e-mail requests and provide detailed information in a timely fashion
- regular and dependable attendance
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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