Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Sign-On Bonus
Relocation assistance
Tuition Reimbursement
Comprehensive healthcare insurance
401(k) with a 5% company match
Paid Time Off
Quarterly Bonus opportunities
health and dependent care flexible spending accounts
short and long-term disability insurance
Life and AD&D insurance
Career development and cross-training opportunities
Job Description
StandardAero is a global leader in aviation maintenance, repair, and overhaul (MRO) services, specializing in providing comprehensive solutions to the aerospace and defense industries. With decades of experience and a commitment to excellence, StandardAero supports a diverse range of engines and airframe components, ensuring the highest standards of quality, safety, and efficiency. Known for its customer-centric approach, innovative technology, and skilled workforce, StandardAero serves commercial, business, and military aviation customers around the world.
As a Customer Project Manager (CPM) supporting the TFE731 turbofan engine service offerings at StandardAero, you will play a critical role in bridging the gap between customers, original equipment manufacturers (OEMs), and internal maintenance teams. This highly visible and dynamic position requires an individual who is adept at managing multiple complex projects simultaneously in a matrixed MRO environment. You will be responsible for ensuring that engine maintenance events are executed safely, efficiently, and on schedule, aligning with contractual obligations and performance goals.
In this role, you will manage engine maintenance programs for up to 30 active customers, serving as the primary point of contact throughout the TFE731 maintenance lifecycle. Your responsibilities will include coordinating with various internal departments such as production, engineering, procurement, quality, logistics, and administration to ensure seamless execution of projects. You will also engage with customers and OEM partners to maintain consistent communication, resolve potential issues proactively, and provide alternative solutions when deviations from plans occur.
This position demands strong project management skills, financial acumen, and the ability to lead and influence cross-functional teams without direct authority. You will be expected to establish operational objectives, develop execution strategies, track budgets and labor targets, and monitor performance through sophisticated reporting tools. Additionally, you will support commercial growth by educating customers on StandardAero's capabilities, pricing initiatives, warranty programs, and special engine services.
The role requires a minimum of three years of mechanical experience in aviation, preferably with exposure to turbine engines, and at least three years of project management experience involving multiple stakeholders. Proficiency with tools like Salesforce CRM and Microsoft Office Suite is essential. The position is based on-site, underscoring the need to work closely with engine maintenance operations. This is a fantastic opportunity for an aviation professional passionate about delivering top-tier customer service and operational excellence within the aerospace MRO sector.
As a Customer Project Manager (CPM) supporting the TFE731 turbofan engine service offerings at StandardAero, you will play a critical role in bridging the gap between customers, original equipment manufacturers (OEMs), and internal maintenance teams. This highly visible and dynamic position requires an individual who is adept at managing multiple complex projects simultaneously in a matrixed MRO environment. You will be responsible for ensuring that engine maintenance events are executed safely, efficiently, and on schedule, aligning with contractual obligations and performance goals.
In this role, you will manage engine maintenance programs for up to 30 active customers, serving as the primary point of contact throughout the TFE731 maintenance lifecycle. Your responsibilities will include coordinating with various internal departments such as production, engineering, procurement, quality, logistics, and administration to ensure seamless execution of projects. You will also engage with customers and OEM partners to maintain consistent communication, resolve potential issues proactively, and provide alternative solutions when deviations from plans occur.
This position demands strong project management skills, financial acumen, and the ability to lead and influence cross-functional teams without direct authority. You will be expected to establish operational objectives, develop execution strategies, track budgets and labor targets, and monitor performance through sophisticated reporting tools. Additionally, you will support commercial growth by educating customers on StandardAero's capabilities, pricing initiatives, warranty programs, and special engine services.
The role requires a minimum of three years of mechanical experience in aviation, preferably with exposure to turbine engines, and at least three years of project management experience involving multiple stakeholders. Proficiency with tools like Salesforce CRM and Microsoft Office Suite is essential. The position is based on-site, underscoring the need to work closely with engine maintenance operations. This is a fantastic opportunity for an aviation professional passionate about delivering top-tier customer service and operational excellence within the aerospace MRO sector.
Job Requirements
- Minimum 3 years of mechanical experience in aviation, with exposure to turbine engines preferred
- Minimum 3 years of project management experience, working across internal and external stakeholders
- Proficiency with Salesforce (CRM) and Microsoft Office tools, including Excel, Outlook, SharePoint, and MS Project
- Demonstrated ability to lead and influence cross-functional teams in a matrix environment without direct authority
- High school diploma or GED required
- Must be authorized to work in the U.S. without sponsorship
- Ability to work on-site in support of engine maintenance operations
Job Qualifications
- Minimum 3 years of project management experience, working across internal and external stakeholders
- Proficiency with Salesforce (CRM) and Microsoft Office tools, including Excel, Outlook, SharePoint, and MS Project
- Demonstrated ability to lead and influence cross-functional teams in a matrix environment without direct authority
- High school diploma or GED
- Ability to work on-site in support of engine maintenance operations
- Proven customer relationship management and conflict resolution capabilities
- Excellent verbal, written, and presentation skills
- Strong business and financial acumen, including aviation billing, cost controls, and contract compliance
Job Duties
- Serve as the primary point of contact for customers, OEM suppliers, MSP administrators, and internal production teams throughout the TFE731 maintenance lifecycle
- Manage engine maintenance programs for up to 30 active customers, ensuring consistent communication, on-time delivery, and high service quality
- Establish operational objectives, project plans, and execution strategies aligned with contractual and performance goals
- Develop, manage, and track project schedules, budgets, labor targets, material requirements, and Contract Change Orders (CCOs)
- Monitor project performance using control systems and reporting tools to proactively identify risks and drive corrective actions
- Coordinate technical activities across production, engineering, procurement, quality, logistics, and administrative teams
- Obtain customer approvals for scope changes, cost adjustments, and overtime requirements as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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