Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
Employee Discounts
Flexible spending account
On-the-job training
Job Description
Avis Budget Group is a leading global provider in the car rental and transportation industry, renowned for delivering innovative and customer-focused mobility solutions. With a workforce of 25,000 motivated professionals, Avis Budget Group is committed to shaping the future of transportation by emphasizing an inclusive culture where performance, leadership, training, and continuous development are prioritized. The company has a significant presence worldwide, and it strives to make a positive impact on its colleagues, customers, and communities through dedicated service and operational excellence.
As an Avis First Customer Experience Specialist, you will play a crucial role as the face of first-c... Show More
As an Avis First Customer Experience Specialist, you will play a crucial role as the face of first-c... Show More
Job Requirements
- Valid Driver's License
- Must be 18 years of age and legally authorized to work in the United States
- Ability to work in a fast-paced environment with strong multitasking and organizational skills
- Flexibility to work various hours not limited to evenings, weekends and holidays
- Willingness to work outdoors in all weather conditions
- On-site requirement: This position requires regular, on-site presence and cannot be performed remotely
- Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type
Job Qualifications
- Minimum 1 year experience in a customer service role, preferably hospitality or car rental
- Professional, friendly demeanor with a focus on customer satisfaction
- Strong verbal and written communication skills
- Technologically proficient and comfortable using various mobile devices
Job Duties
- Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
- Provide a premium customer experience by delivering vehicles directly to customers
- Collaborate with team members and management to coordinate timely vehicle delivery and collection
- Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
- Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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