Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Benefits
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid Time Off
Medical, dental and other insurance
retirement benefits (401k)
Job Description
Avis Budget Group is a leading global provider of vehicle rental services, renowned for its commitment to delivering exceptional customer experiences and innovative transportation solutions. With a sizable workforce of over 25,000 passionate individuals, Avis Budget Group stands at the forefront of the car rental industry, consistently moving the future of transportation forward. The company embraces a performance-driven culture that prioritizes leadership, comprehensive training, the right tools, and recognition programs to empower its employees to perform at their best. Avis Budget Group fosters a supportive environment that values diversity and inclusivity, making a positive impact on its colleagues, customers, and... Show More
Job Requirements
- Minimum 1 year experience in a customer service role
- Valid driver's license
- Must be 18 years of age and legally authorized to work in the United States
- Ability to work in a fast-paced environment with strong multitasking and organizational skills
- Flexibility to work various hours including evenings, weekends and holidays
- Willingness to work outdoors in all weather conditions
- On-site requirement
- Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type
Job Qualifications
- Minimum 1 year experience in a customer service role, preferably hospitality or car rental
- Professional, friendly demeanor with a focus on customer satisfaction
- Strong verbal and written communication skills
- Technologically proficient and comfortable using various mobile devices
- Valid Driver's License
Job Duties
- Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction
- Collaborate with team members and management to coordinate timely vehicle pick-up and drop-off
- Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
- Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
- Provide premium customer experience by delivering vehicles directly to customers
Job Location
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