You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Customer Experience Expert - Reception and Call Center (FT)
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
401(k) with Company Match
Paid training
Performance reviews
appreciation events
Company parties
Employee Discounts
Professional growth opportunities
Job Description
Waterworks Aquatics is a premier swim school with over 35 locations across California and Colorado, dedicated to teaching children as young as 3 months and adults how to swim. The company has built a strong reputation for its mission to educate and motivate individuals to be safer in the water and to master proper swimming techniques through expert instruction and supportive environments. With a strong presence in communities, Waterworks Aquatics leads the industry by providing high-quality swim lessons that combine safety education with skill development. Their commitment extends beyond teaching to creating welcoming environments that encourage families to engage and... Show More
Job Requirements
- at least 17 years old
- high school diploma or equivalent
- minimum 2 years of customer service experience
- strong verbal communication skills
- proficient typing at 40+ words per minute
- basic POS system knowledge
- weekend availability required
Job Qualifications
- high school diploma or equivalent
- minimum of 2 years of customer service experience
- strong verbal communication skills
- proficiency in typing 40+ words per minute
- comfort with basic point of sale (POS) systems
- weekend availability
Job Duties
- greet and assist families in person and over the phone
- register new customers, schedule lessons, process payments, and manage accounts
- communicate clearly and help families choose the right lesson packages
- listen with empathy and find creative solutions to meet families’ needs
- interact with children and families in a lively, fast-paced environment
- help maintain a clean and safe lobby by wiping down surfaces, keeping floors dry, and restocking supplies
- work as part of a supportive team to reach registration and retention goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: