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Customer Experience Banker - Lane Ave

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $39,440.00 - $46,364.55
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Benefits

Flexible work arrangements
Inclusive team environment
opportunities for career growth
comprehensive training
Supportive workplace culture
Access to banking technology tools
Employee Assistance Programs

Job Description

Huntington is a well-established regional bank known for its commitment to delivering exceptional financial services and creating an inclusive, empowering environment for both employees and customers. The bank operates a network of branch locations where community-oriented banking and personalized service are core to its success. Huntington prioritizes a welcoming atmosphere where employees can contribute ideas and actively participate in initiatives that positively impact customers, colleagues, and local communities. As a reputable financial institution, Huntington offers opportunities for career growth within the banking sector and places a strong emphasis on customer relationships, innovation, and operational excellence. The bank is an equal... Show More

Job Requirements

  • High school diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree
  • 1 year or more in customer service in banking, financial services or goal driven retail sales
  • cash handling skills
  • comfort with technology such as mobile services and online banking services
  • must be currently authorized to work in the United States on a full-time basis

Job Qualifications

  • High school diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree
  • 1 year or more in customer service in banking, financial services or goal driven retail sales
  • cash handling skills
  • comfort with technology such as mobile services and online banking services

Job Duties

  • Providing excellent customer service and effectively resolving customer issues
  • being proficient in understanding and educating customers on consumer deposit products and consumer lending
  • proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
  • educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
  • adhering to all operational, security, risk and regulatory policies and procedures
  • demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation
  • other duties as assigned

Job Location

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