Customer Experience Auto Technician with Expertise in Race Cars, Muscle Cars, or Hot Rods

Speedway Motors is the oldest speed shop in the USA and one of the largest, dedicated to serving millions of car enthusiasts, racers, and gearheads. The company’s mission is to help customers create unforgettable automotive experiences that they will cherish with their friends, families, and communities. Since its founding, Speedway Motors has been a trusted name in aftermarket automotive parts, specializing in muscle cars, hot rods, race cars, and performance vehicles. With a rich history and a passionate team, Speedway Motors strives to provide not only quality products but also expert support to help customers bring their automotive builds to life. Their dedication to excellence and customer satisfaction makes them a leader in the industry.

Speedway Motors is currently seeking a skilled and knowledgeable Auto Technician to join their dynamic team. This full-time role blends technical expertise with customer service, offering an exciting opportunity to engage with fellow automotive enthusiasts by providing expert advice over the phone and through email. The successful candidate will serve as a technical resource for both customers and internal teams, ensuring customers select the right aftermarket products to meet their performance or restoration goals.

The Auto Technician will be expected to have an extensive working knowledge of aftermarket automotive technology, particularly related to muscle cars, hot rods, and race cars. They will use a consultative approach to recommend solutions, explain product benefits, and guide confident buying decisions. Additionally, the role involves collaborating with product and e-commerce teams to enhance website content, supporting product visibility, and contributing to training materials for sales and technical teams. Participation in the development of technical content such as videos, articles, and product reviews is also a critical component of this position.

Speedway Motors values a strong team environment, emphasizing core values such as "One Team," "Choose Positivity," "People First," "You Have a Voice," and "Driven to Succeed." Employees are encouraged to embrace these values, work collaboratively across departments, and continuously seek improvement and professional growth. The company supports its staff with a comprehensive benefits package, a friendly and supportive work environment, and opportunities for career advancement.

Remote work is available for certain states, and the position offers a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. Central Time. The work environment includes typical office activities such as working with multiple computer monitors, occasional lifting, and a heated and air-conditioned indoor setting.

Candidates should have a passion for muscle cars and performance vehicles, excellent communication skills, and strong computer proficiency. Dependable attendance, a customer-focused mindset, and comfort in blending technical and sales skills are essential. In return, Speedway Motors offers competitive pay and benefits that prioritize employee well-being, including health insurance, retirement plans, paid time off, and opportunities for continuing education.