Customer Engagement Representative

Peraton is a next-generation national security company dedicated to driving missions of critical importance that span the globe and extend to the farthest reaches of space. Operating as the world's leading mission capability integrator and transformative enterprise IT provider, Peraton delivers trusted and highly differentiated solutions and technologies designed to protect our nation and its allies. The company works at the critical intersection of traditional and nontraditional threats across all domains including land, sea, space, air, and cyberspace. Peraton serves as a valued partner to key government agencies and supports every branch of the U.S. armed forces. With a deep commitment to innovation and excellence, Peraton employees tackle some of the most daunting challenges in national security, ensuring global safety and security. More information about Peraton's mission and impact can be found at peraton.com.

The role available is for a Customer Engagement Representative based in Peraton's Linthicum, MD office, serving their Department of Defense (DoD) customer. This position entails working with a highly motivated, high-performing team focused on cybersecurity and national defense. This role is uniquely positioned at the forefront of cyber investigations, digital forensics, cyber threat analysis, and mission support. The Customer Engagement Representative will play a vital role in supporting national security efforts by utilizing technical expertise, analytical skills, and innovative problem-solving to address complex cybersecurity challenges.

As the primary operational liaison, this role facilitates engagement between Defense Industrial Base (DIB) partners and the DoD customer. The representative ensures these partners have access to the necessary information, resources, and training to enhance their cybersecurity posture. The individual must be highly organized, proactive, and possess strong communication and technical skills. Responsibilities include managing partner relationships effectively while driving outreach initiatives. This is an exceptional opportunity for professionals passionate about national defense and cybersecurity to contribute tangibly to mission success and homeland security.

The position comes with a competitive salary range of $104,000 to $166,000, reflecting factors such as experience, education, and job responsibilities. Employees may also be eligible for overtime, shift differential, and discretionary bonuses. Peraton supports its employees with a comprehensive benefits package that includes medical, dental, vision, life insurance, health savings accounts, disability coverage, employee assistance programs, parental leave, 401(k) plans, paid time off, and company-paid holidays. This role offers a fast-paced, challenging environment perfect for those seeking to grow their expertise in cybersecurity customer engagement while making a significant impact on national security.