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Compass Group logo

CUSTOMER AMBASSADOR

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $14.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
critical illness insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
life insurance/AD&D
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid Time Off

Job Description

Crothall Healthcare, a member of Compass Group, is a specialized provider of high-quality support services exclusively to the healthcare industry. As a market leader in Environmental Services, Crothall supports nearly 1,300 healthcare accounts nationwide, including many that rank among the top hospitals in the country. Employing nearly 30,000 team members, Crothall operates under a culture that emphasizes caring for people and fostering a true sense of belonging. The company is committed to excellence, safety, and teamwork across various divisions such as Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. At Crothall, employees... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to lift and/or move up to 50 pounds
  • Ability to work a full-time schedule Monday through Friday from 8:00 am to 4:30 pm
  • Willingness to undergo background screening and drug testing as required
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation

Job Qualifications

  • Ability to lift and/or move up to 50 pounds
  • Prior customer service experience preferred
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Basic understanding of hospitality and customer service principles

Job Duties

  • Greet every customer and interact in a manner to ensure a high level of hospitality
  • Greet all team members and ensure they have what they need to be successful each day
  • Relay relevant concerns from customers to supervisors
  • Ensure that all marketing, wellness, and culinary programs are current and in place
  • Lead weekly promotions and programs for guests
  • Share best practices and recognize co-workers
  • Demonstrate a complete understanding of daily menu items and accurately explain them to customers
  • Serve as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process
  • Ensure all display foods are merchandised attractively per standards
  • Serve food neatly and attractively per standards
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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