Customer Account Specialist

The hiring establishment is a reputable aerospace company based in Kent, WA, with nearly 40 years of experience specializing in the repair and servicing of aircraft windows. This company serves both commercial and military aviation customers and has earned a strong reputation for quality, precision, and excellent customer service within the aerospace industry. The long-standing history and commitment to high standards have established the company as a trusted leader in aircraft window maintenance and repair.

This opportunity is for a Customer Account Specialist role, designed for professionals with at least two years of account management or customer service experience, seeking to advance their careers in a dynamic and growing aerospace environment. The position is full-time and operates on a day shift schedule from Monday to Friday, 7:00 a.m. to 3:30 p.m. It is a Temp-to-Hire opportunity, offering the chance to gain valuable industry experience and secure long-term career stability with an esteemed employer. Pay for this position ranges between $22.00 and $28.00 per hour depending on experience.

The Customer Account Specialist acts as the primary point of contact for customers, ensuring smooth communication and coordination between clients and various internal departments. Responsibilities include investigating customer concerns, preparing repair quotes, communicating inspection findings, processing work orders, purchase orders, invoices, and managing pricing and delivery information within the company’s ERP system. The role is situated in a professional office environment where exceptional communication and problem-solving skills are critical to enhancing customer satisfaction and driving operational success. This position offers upward mobility and the opportunity to build a meaningful career in the aerospace sector, supported by an employer that values its workforce with competitive benefits and bonus incentives.