You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.50
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive pay
Health plans with FSA or HSA options
Dental Insurance
Vision Insurance
Optional life insurance
401K with company match
Parental leave
Paid holidays
Paid Time Off
Employee Assistance Programs
Job Description
Aeroflow Health is a nationally recognized leader in the home medical equipment and clinical services industry. They emphasize a holistic approach by combining advanced technology, operational excellence, and compassionate care to deliver essential medical products and services directly to patients' homes. Known for their rapid growth and commitment to employee satisfaction, Aeroflow Health has earned numerous accolades including being an Inc. 5000 honoree and a certified Great Place to Work. Their headquarters operate with the mission of making healthcare accessible and convenient, all while building an empowering work environment for their teams.
The role of Customer Account Representative within Ae... Show More
The role of Customer Account Representative within Ae... Show More
Job Requirements
- high school diploma or GED equivalent
- one year of customer service experience preferred
- one year of call center experience preferred
- excellent written and verbal communication skills
- excellent critical thinking skills
- excellent de-escalation skills
- excellent active listening skills
- ability to multitask by shifting between open applications while speaking with patients
- ability to type 40+ words per minute with accuracy
Job Qualifications
- high school diploma or GED equivalent
- one year of customer service experience preferred
- one year of call center experience preferred
- excellent written and verbal communication skills
- excellent critical thinking skills
- excellent de-escalation skills
- excellent active listening skills
- ability to multitask by shifting between open applications while speaking with patients
- ability to type 40+ words per minute with accuracy
Job Duties
- handling a high-volume number of both incoming and outgoing phone calls daily
- updating account information such as product needs, insurance, contact information
- placing resupply orders for current patients that receive incontinence supplies and catheters
- researching insurance payer requirements and understanding reimbursement procedures
- troubleshooting equipment problems and offering product changes
- maintaining HIPAA/patient confidentiality
- complying with laws, regulations, and policies as a condition of employment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: