Custodian Lead

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.36 - $1.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Paid holidays

Pension Plan

Paid Time Off

Job Description

The University of Wisconsin-Madison is a prestigious public research university known for its dedication to academic excellence, research innovation, and a vibrant campus community. Located in Madison, Wisconsin, it is one of the flagship institutions of the University of Wisconsin System. University Housing, a key division within UW-Madison, is committed to providing well-maintained, safe, and welcoming living and learning environments for undergraduate and graduate students as well as their families. The Housing Facilities team manages an extensive portfolio of residence halls and university apartments, encompassing over 30 buildings and more than 2 million square feet of space, which includes residential living quarters, dining facilities, classrooms, office spaces, and event venues. The team supports a diverse community of thousands of students, staff, and guests throughout the academic year and summer conference periods.

University Housing Facilities is actively seeking motivated Custodian Leads to join their operations team. This regular full-time position offers a starting wage of $18.36 per hour or higher depending on qualifications, along with a competitive benefits package that includes vacation, paid time off, holidays, retirement pension plan, and access to employee insurance programs. Current employees in the Custodian title may be eligible for an additional hourly premium and shifts may include weekday mornings primarily with occasional weekend work. Custodian Leads play an essential role in maintaining the cleanliness, safety, and overall quality of University Housing spaces. They are responsible not only for performing custodial duties but also for assisting in coordinating work tasks, overseeing staff performance, supporting emergency procedures, and fostering a positive customer service environment. The Custodian Lead position demands excellent communication skills to interact effectively with residents, students, staff, and guests, as well as the capacity to lead and train new team members. The role is dynamic, fast-paced, and requires flexibility to support various operations throughout the year. Applicants are encouraged to consider this opportunity to contribute to excellence in campus housing services and enhance the residential experience at UW-Madison.

Job Requirements

English proficiency with the ability to speak, read, write, and understand verbal instructions
Six months of custodial and/or cleaning experience within an academic, commercial, or other related environment
Available to work scheduled shifts which may include early mornings and occasional weekends
Ability to communicate clearly in English via multiple channels
Ability to perform light maintenance and custodial tasks
Willingness to assist in emergency response and safety protocols
Eligibility to pass a criminal background check
Ability to work collaboratively in a fast-paced team environment

Job Qualifications

English proficiency with the ability to speak, read, write, and understand verbal instructions
Six months of custodial and/or cleaning experience within an academic, commercial, or other related environment
Leadership experience preferred
Valid drivers license that meets UW Risk Management standards preferred
High school diploma preferred

Job Duties

Communicate with residents and guests to address needs and service requests
Complete work in occupied or vacant residential, common area, and/or dining spaces
Demonstrate and role model exceptional customer service
Create, promote and participate in a collaborative team environment
Maintain and implement prescribed cleaning standards
Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency
Communicate in English via radio, written instruction, and in person with staff and supervisors
Assist with resident move in and out operations
Perform snow removal tasks on community walkways and stairs
Monitor and communicate the performance of systems and staff within facilities
Prepare, service, and/or maintain residence hall and dining facilities for residents and guests
Perform light maintenance duties
Schedule, monitor, and communicate with staff and assist with basic training
Monitor and secure facility interior and exterior entrances and report issues to appropriate entities
Assist residents and guests with event set up and take down
Document and report repairs, violations, and pest control needs
Respond to facility emergency and hazardous situations, and escalate incidents according to established policies and procedures
Maintain organization of supply areas and equipment, document inventory, and request additional supplies as needed
Maintain clean and clear walkways to ensure they are free of debris, litter, snow, and ice
Utilize basic equipment and supplies to clean assigned facility areas and remove waste and recyclables