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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
Paid sick time
401(k) with Company Match
Job Description
Legends Global is a worldwide leader in live event experiences, venue management, and hospitality services, overseeing an impressive portfolio of over 350 iconic venues. With a comprehensive 360-degree approach that seamlessly integrates Partnerships, Premium Experiences, Merchandise, Technology, and Operations, the company is dedicated to delivering exceptional results for its clients and unforgettable experiences for guests. Legends Global combines innovative strategies with exceptional service standards to ensure every event and venue management solution is executed with precision and excellence.
One of the flagship venues under Legends Global management is Huntington Place Detroit, recognized as the 16th largest convention center ... Show More
One of the flagship venues under Legends Global management is Huntington Place Detroit, recognized as the 16th largest convention center ... Show More
Job Requirements
- high school diploma or equivalent
- five to seven years of progressively responsible housekeeping or environmental services experience
- previous supervisory experience preferred
- experience in a unionized environment preferred
- prior experience in large hotels and convention center operations preferred
- basic computer proficiency
- ability to work flexible hours including evenings, weekends, and holidays
- physical ability to perform standing, walking, bending, lifting, and other physical tasks
- must be a self-starter and able to adapt to changing priorities
Job Qualifications
- high school diploma or equivalent required
- associate's or bachelor's degree preferred
- five to seven years of progressively responsible housekeeping or environmental services experience
- equivalent experience will be considered
- previous supervisory experience preferred
- experience working in a unionized environment preferred
- prior experience working in large hotels and/or convention center operations strongly preferred
- basic computer proficiency and familiarity with standard office software
Job Duties
- provide leadership and direction for day-to-day operations of environmental services team members to meet the needs of internal and external customers
- assign and monitor daily work schedules to ensure timely completion of operational tasks
- ensure productivity, service quality, and safety standards are consistently met
- coordinate staffing, scheduling, and manpower planning to meet operational demands
- support absence management, employee discipline, coaching, and performance management activities
- assist with training, onboarding, and development of environmental services staff
- foster a positive team environment that promotes accountability, teamwork, and morale
- coordinate with shift counterparts to ensure smooth transitions between shifts
- collaborate with other departmental managers to determine operational needs for customer events
- manage beginning and end-of-shift reports documenting service delivery, safety issues, equipment concerns, and employee relations matters
- ensure proper communication and handoff of operational information between shifts
- oversee operational supply levels and inventory needs
- support office management and administrative responsibilities within the department
- ensure compliance with operational policies and procedures
- operate self-propelled material handling or mechanical lift equipment as required
- monitor the safe and effective use of equipment by team members
- ensure compliance with workplace safety standards and reporting procedures
- observe and analyze departmental operations to identify efficiency improvements
- report operational findings and recommendations to senior leadership
- support continuous improvement initiatives to enhance service quality and efficiency
- perform other duties as assigned, including special projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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