Custodial Supervisor

Houston, TX, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

Employee Discounts

Job Description

Aramark is a global leader in food services, facilities management, and uniform services operating in 15 countries worldwide. With a strong commitment to service and purpose, Aramark strives to create positive impacts not only for its employees but also for its partners, customers, communities, and the environment. The company prides itself on fostering a workplace culture that values equal employment opportunity, diversity, and inclusion, ensuring all employees can participate fully without discrimination based on race, color, religion, gender identity, or any other legally protected characteristic. As an organization rooted in service excellence, Aramark places a high value on developing talent and empowering professional growth, making it an ideal environment for ambitious professionals who seek both challenges and a sense of belonging.

The Custodial Supervisor at Aramark plays a crucial role in maintaining and enhancing the cleanliness and safety standards of the company's facilities. This position not only involves overseeing the quality and progress of janitorial activities through regular inspections and corrective actions but also extends into managing employee performance and fostering a positive work environment. The supervisor is responsible for scheduling adequate staffing coverage, conducting training sessions, implementing department policies, and ensuring accountability among front-line associates. Effective communication and relationship-building with team members, peers, management, and customers are fundamental aspects of this role.

In this leadership capacity, the Custodial Supervisor conducts audits on equipment, payroll, and security items such as building keys and pagers to maintain operational integrity. They also handle supply inventory control and equipment distribution, monitor equipment performance for repair needs, and oversee special projects and new or on-call employees. The role requires active involvement in employee evaluations and the ability to provide counsel or disciplinary actions when necessary. In emergency situations such as inclement weather or catastrophes, the supervisor is expected to provide essential operational support to the work area.

This position demands someone who is physically capable of performing or supervising physically demanding tasks, including lifting heavy objects and performing extended periods of standing, climbing, or bending. The ideal candidate is knowledgeable in customer service and interpersonal communication, adept at following instructions, and preferably bilingual in English and Spanish to effectively lead diverse teams. Working at Aramark means committing to a dynamic and evolving work environment where responsibilities may shift to meet business needs. This position offers candidacy for individuals who are passionate about leadership in facilities management and who seek to contribute to a service-oriented company with a global presence in a meaningful and impactful way.

Job Requirements

High school diploma or equivalent
Prior supervisory experience
Physical ability to lift, lower, push and pull objects up to 50 lb unassisted
Ability to stand, climb, bend, stoop and crouch for extended periods of time
Good communication skills
Ability to work effectively in a team environment
Ability to follow oral and written instructions

Job Qualifications

Prior supervisory experience required
Must be physically able to lift, lower, push and pull objects up to 50 lb unassisted
Ability to stand, climb, bend, stoop and crouch for extended periods of time
Must be able to initiate and maintain good customer and co-worker relationships in a team environment
Demonstrates good written and verbal skills and can follow oral or written instructions and directions
Bi-lingual preferred (English and Spanish)
Demonstrates strong customer service, interpersonal skills and attention to detail

Job Duties

Conduct daily and frequent inspections for quality and safety and implement corrective action
Understand all employee work assignments and schedule for adequate coverage
Conduct training and retraining as needed and follow recommended training process
Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action
Maintain effective interpersonal relationships with associates, peers, customers and managers
Supervise special projects and on-call or new employees
Audit building keys, pagers, and payroll daily