Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Relocation Package
Company Vehicle
discretionary bonus
Health Insurance
Paid Time Off
Professional development opportunities
Work in a prestigious academic environment
Job Description
ABM (NYSE: ABM) is a leading global provider of facility services and solutions, committed to creating cleaner, healthier, and more sustainable environments. Established in 1909, ABM operates internationally with over 100,000 team members spreading across 350 offices in the United States, United Kingdom, Republic of Ireland, and other regions. The company supports a wide range of industries including commercial offices, universities, airports, hospitals, data centers, manufacturing plants, entertainment venues, and more. ABM’s services span janitorial work, engineering, parking, electrical and lighting, energy management, electric vehicle charging infrastructure, HVAC and mechanical maintenance, landscape and turf care, and mission-critical solutions. With a rich history and comprehensive offerings, ABM serves over 20,000 clients and generates an annual revenue nearing $8 billion. The company is dedicated to diversity, equal opportunity, and support for veterans and individuals with disabilities, enhancing its workforce with robust training and career development programs. ABM also participates in the U.S. Department of Homeland Security E-Verify program to ensure employment eligibility.
Positioned at one of ABM’s prestigious client facilities in Stillwater, Oklahoma, the Custodial Onsite Account Manager role represents an exciting leadership opportunity within the facility services sector. This role is pivotal in managing custodial and maintenance operations at a high-profile university setting, ideally suited for experienced professionals with a strong background in maintenance and custodial management. The successful candidate will either reside in or be willing to relocate/commute within 45 minutes to Stillwater, ensuring hands-on leadership and immediate access to the site.
The Custodial Onsite Account Manager is tasked with leading an efficient and talented team to consistently deliver professional, high-quality custodial and maintenance services. Key responsibilities include fostering robust relationships with client representatives to accurately gauge and satisfy their operational needs, overseeing the financial health of the contract by managing budgets, controlling costs, ensuring timely invoicing, and maintaining profitability. Recruitment, hiring, training, and development of team members form vital components of the role, with a particular focus on aligning workforce capabilities with ABM’s standards and cost-effective strategies. Furthermore, this managerial position requires enforcing safety, regulatory, and contractual compliance, creating a safe workplace environment, and managing payroll processes with consistency and accuracy.
The role offers rotating shifts covering both first and second shifts to support operational demands, supplemented by attractive perks such as a company vehicle, a comprehensive relocation package for suitable candidates, and discretionary bonuses recognizing exemplary performance. Candidates who are bilingual in English and Spanish will find this skill advantageous given the diverse workforce and client base.
Working within this role allows professionals to contribute to maintaining high standards of service and safety in a prestigious academic environment. ABM values proactive, results-driven leaders who thrive in fast-paced, dynamic environments and are passionate about delivering top-notch facility management services. Committed to fostering growth and professional development, ABM ensures its team members receive continuous support and opportunities to advance their careers in facility services. This position offers the unique chance to be part of a globally respected organization that truly makes an impact by improving spaces that matter most.
Positioned at one of ABM’s prestigious client facilities in Stillwater, Oklahoma, the Custodial Onsite Account Manager role represents an exciting leadership opportunity within the facility services sector. This role is pivotal in managing custodial and maintenance operations at a high-profile university setting, ideally suited for experienced professionals with a strong background in maintenance and custodial management. The successful candidate will either reside in or be willing to relocate/commute within 45 minutes to Stillwater, ensuring hands-on leadership and immediate access to the site.
The Custodial Onsite Account Manager is tasked with leading an efficient and talented team to consistently deliver professional, high-quality custodial and maintenance services. Key responsibilities include fostering robust relationships with client representatives to accurately gauge and satisfy their operational needs, overseeing the financial health of the contract by managing budgets, controlling costs, ensuring timely invoicing, and maintaining profitability. Recruitment, hiring, training, and development of team members form vital components of the role, with a particular focus on aligning workforce capabilities with ABM’s standards and cost-effective strategies. Furthermore, this managerial position requires enforcing safety, regulatory, and contractual compliance, creating a safe workplace environment, and managing payroll processes with consistency and accuracy.
The role offers rotating shifts covering both first and second shifts to support operational demands, supplemented by attractive perks such as a company vehicle, a comprehensive relocation package for suitable candidates, and discretionary bonuses recognizing exemplary performance. Candidates who are bilingual in English and Spanish will find this skill advantageous given the diverse workforce and client base.
Working within this role allows professionals to contribute to maintaining high standards of service and safety in a prestigious academic environment. ABM values proactive, results-driven leaders who thrive in fast-paced, dynamic environments and are passionate about delivering top-notch facility management services. Committed to fostering growth and professional development, ABM ensures its team members receive continuous support and opportunities to advance their careers in facility services. This position offers the unique chance to be part of a globally respected organization that truly makes an impact by improving spaces that matter most.
Job Requirements
- Bachelor’s degree or equivalent
- minimum 3 years of management experience in maintenance and custodial services
- experience working in a university or large campus setting preferred
- strong leadership and organizational skills
- proficient in budgeting, cost control, and scheduling
- bilingual English/Spanish
- ability to manage a diverse team of supervisors and field employees
- willingness to reside in, relocate to, or commute within 45 minutes of Stillwater, OK
Job Qualifications
- Bachelor’s degree or equivalent experience
- at least 3 years of management experience in maintenance and custodial services
- strong leadership skills
- excellent communication skills
- exceptional organizational skills
- experience in budgeting and cost control
- experience in scheduling
- bilingual in English and Spanish
- ability to oversee supervisors and field employees effectively
Job Duties
- Lead and manage a talented team to ensure the delivery of professional, high-quality service across custodial and maintenance operations
- cultivate strong, positive relationships with client representatives to understand and fulfill their service needs
- take charge of financial performance, ensuring budget compliance and profitability across all areas of responsibility
- ensure accurate and timely invoicing, and follow up on payments to maintain a healthy cash flow
- lead recruitment, hiring, and training efforts to ensure that all team members are equipped for success, aligning with company procedures and cost-effective strategies
- provide comprehensive training to managers, supervisors, and frontline employees to promote accountability and performance
- monitor and enforce compliance with all contractual, regulatory, and safety standards, ensuring a safe and productive work environment
- manage payroll to ensure accuracy and timeliness
- oversee safety programs and collaborate with Safety Quality Managers to meet or exceed safety standards
- address any incidents, accidents, or injuries by ensuring proper documentation and reporting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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