Custodial Onsite Account Manager

Edmond, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Benefits

Relocation Package

Company Vehicle

discretionary bonus

Health Insurance

Paid Time Off

Professional development opportunities

supportive work environment

Job Description

ABM (NYSE: ABM) is a globally recognized leader in facility services and solutions, committed to creating cleaner, healthier, and more sustainable environments. With a legacy dating back to 1909, ABM serves over 20,000 clients across a diverse array of industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, and entertainment venues. The company operates more than 350 offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations, employing over 100,000 team members. Renowned for its comprehensive service offerings — from janitorial and engineering to energy solutions and HVAC maintenance — ABM is dedicated to enhancing the spaces and places that matter most. ABM values diversity and equal opportunity and is proud to support veterans and individuals with disabilities, ensuring reasonable accommodations are available for all potential employees. As a military-friendly organization, ABM provides robust training programs, fostering career development for those transitioning from military service into civilian roles. ABM implements the U.S. Department of Homeland Security E-Verify program, affirming its commitment to lawful employment practices. For those seeking a meaningful career in facility services, ABM offers a supportive and progressive work environment focused on professional growth and excellence.

The Custodial Onsite Account Manager position at ABM is a pivotal role based in Stillwater, OK, focused on directing both custodial and maintenance services for a prestigious university client. This role suits an experienced, proactive leader adept at managing teams in high-profile, fast-paced settings. The ideal candidate will reside in or within a 45-minute commute of Stillwater, OK, or be willing to relocate. The role includes managing frontline supervisors and field employees, ensuring the delivery of superior services while maintaining compliance with all contractual and safety standards. The Account Manager will handle budgeting, cost control, staffing, and scheduling, playing a key role in financial performance and client satisfaction. This position offers a rotating shift schedule between first and second shifts, reflecting the operational needs of the client site.

In addition to leadership responsibilities, the role offers appealing employee benefits including a company vehicle, discretionary bonuses, and a comprehensive relocation package to ease transitions. ABM fosters a collaborative and prestigious academic environment where team members are committed to delivering exceptional service and have vast opportunities for professional development and career growth. Candidates will benefit from working alongside a dedicated team driven by excellence, contributing directly to maintaining the high standards of safety and service that ABM is known for worldwide. This is an excellent opportunity for a strategic leader passionate about facilities management and eager to lead with integrity and innovation.

Job Requirements

Bachelor's degree and/or relevant experience
At least 3 years of management experience in maintenance and custodial services, ideally in a university or large campus setting
Strong leadership, communication, and organizational skills
Experience in budgeting, cost control, and scheduling
Bilingual English/Spanish

Job Qualifications

Bachelor's degree and/or relevant experience
At least 3 years of management experience in maintenance and custodial services, ideally in a university or large campus setting
Strong leadership, communication, and organizational skills
Experience in budgeting, cost control, and scheduling
Bilingual: English/Spanish

Job Duties

Lead and manage a talented team to ensure the delivery of professional, high-quality service across custodial and maintenance operations
Cultivate strong, positive relationships with client representatives to understand and fulfill their service needs
Take charge of financial performance, ensuring budget compliance and profitability across all areas of responsibility
Ensure accurate and timely invoicing, and follow up on payments to maintain a healthy cash flow
Lead recruitment, hiring, and training efforts to ensure that all team members are equipped for success, aligning with company procedures and cost-effective strategies
Provide comprehensive training to managers, supervisors, and frontline employees to promote accountability and performance
Monitor and enforce compliance with all contractual, regulatory, and safety standards, ensuring a safe and productive work environment
Manage payroll to ensure accuracy and timeliness
Oversee safety programs and collaborate with Safety Quality Managers to meet or exceed safety standards
Address any incidents, accidents, or injuries by ensuring proper documentation and reporting