Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee Discounts
Career advancement opportunities
Job Description
Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Renowned for its commitment to superior service and operational excellence, Aramark creates enriching experiences through its diversified offerings. At the core of its business philosophy is a dedication to foster inclusive work environments, uphold equal employment opportunities, and drive sustainable practices to support communities and the planet. This makes Aramark not only a prominent player in the service sector but also a purposeful employer focused on professional growth, innovation, and social responsibility.
The Hourly Supervisor role at Aramark is a pivotal position focused on enhancing the profitability of operations while ensuring exceptional customer service. This role is responsible for overseeing labor and production costs by maintaining optimal staffing levels and controlling supply and inventory expenditures. The Hourly Supervisor guarantees that safety, sanitation, and quality standards are consistently met to provide an outstanding and safe guest experience. Additionally, this position requires regular auditing of service quality and enforcing strict adherence to company policies and operational procedures. Through effective leadership, the Hourly Supervisor develops strategies to meet customer satisfaction goals and cultivates an environment that supports teamwork, ongoing training, and employee development. This role involves addressing employee concerns professionally in alignment with Aramark policies, conducting performance reviews, and managing attendance with accuracy. This position demands a dynamic individual capable of adjusting staffing based on real-time business needs and guiding staff to training standards related to safety, health, and sanitation. Embracing Aramark’s mission, the Hourly Supervisor plays a crucial role in nurturing talent, encouraging professional growth, and contributing to the broader commitment of creating meaningful impact for employees, guests, and the community. The employment type is hourly, and compensation is structured accordingly, reflective of the responsibilities and expertise required for this supervisory position.
The Hourly Supervisor role at Aramark is a pivotal position focused on enhancing the profitability of operations while ensuring exceptional customer service. This role is responsible for overseeing labor and production costs by maintaining optimal staffing levels and controlling supply and inventory expenditures. The Hourly Supervisor guarantees that safety, sanitation, and quality standards are consistently met to provide an outstanding and safe guest experience. Additionally, this position requires regular auditing of service quality and enforcing strict adherence to company policies and operational procedures. Through effective leadership, the Hourly Supervisor develops strategies to meet customer satisfaction goals and cultivates an environment that supports teamwork, ongoing training, and employee development. This role involves addressing employee concerns professionally in alignment with Aramark policies, conducting performance reviews, and managing attendance with accuracy. This position demands a dynamic individual capable of adjusting staffing based on real-time business needs and guiding staff to training standards related to safety, health, and sanitation. Embracing Aramark’s mission, the Hourly Supervisor plays a crucial role in nurturing talent, encouraging professional growth, and contributing to the broader commitment of creating meaningful impact for employees, guests, and the community. The employment type is hourly, and compensation is structured accordingly, reflective of the responsibilities and expertise required for this supervisory position.
Job Requirements
- High school diploma or equivalent
- 3-5 years of experience in a supervisory role
- Current certifications as required
- Ability to lift, bend, push, pull and stand for extended periods
- Willingness to wear uniforms and Personal Protective Equipment (PPE)
- Strong problem-solving and decision-making skills
- Flexibility to work varied shifts
Job Qualifications
- 3-5 years of relevant experience
- Current certifications as needed
- Strong leadership and communication skills
- Ability to manage and motivate teams
- Knowledge of safety, health, and sanitation standards
- Experience with cost control and operational efficiency
- Proficiency in supervising and training employees
Job Duties
- Control labor costs by supervising daily staffing levels while driving efficiency from all staff
- Retain control of production, supply costs, and inventory by adhering to operational standards
- Audit service and quality regularly
- Adhere to all standards and tracking procedures daily
- Develop and implement strategies to achieve customer satisfaction goals
- Supervise teamwork and service consistently
- Manage day-to-day employee issues professionally while adhering to company policies
- Support and implement training programs to develop employee skills
- Assist in annual employee reviews and supervise interim performance issues
- Ensure accurate adherence to time and attendance procedures
- Adjust staffing levels based on business needs
- Train employees according to safety, health, and sanitation standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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