Culinary Service Manager

Rochester Hills, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

flexible schedule

Professional development opportunities

Job Description

Waltonwood is a reputable senior living community dedicated to providing high-quality services and compassionate care to its residents. Specializing in assisted living, Waltonwood combines a warm and welcoming environment with expert care to enhance the daily living experience of seniors. Their Culinary Department plays a vital role in the community, offering nourishing, delicious, and thoughtfully prepared meals that address each resident's dietary needs while promoting social interaction and comfort during meal times. Waltonwood is committed to fostering a team-oriented culture where associates work collaboratively to serve the best interests of the residents and maintain high standards across all departments.

The Culinary Service Manager (CSM) at Waltonwood is a pivotal leadership role responsible for overseeing and directing all culinary operations within the community. This position ensures that all food preparation, presentation, and service meet exceptional quality standards that enrich the residents' lives. The CSM manages the full scope of culinary activities including menu development, procurement, food safety compliance, inventory control, and staff management. Reporting directly to the Executive Director, the Culinary Service Manager is passionate about creating superb cuisine that delights residents and fosters a positive and enjoyable dining experience.

The role requires meticulous attention to quality, detail, and service standards, including adherence to local health regulations and industry best practices such as ServSafe certification. The CSM leads a team of culinary associates, overseeing hiring, scheduling, training, payroll, and performance evaluations to promote a respectful and effective work environment. Furthermore, the CSM coordinates with other departments, including Marketing and Life Enrichment, to support community events involving food service.

A key part of the role involves maintaining clear and consistent communication with residents, families, and culinary staff to ensure satisfaction and quickly address concerns. The Culinary Service Manager also diligently manages departmental budgets for food, supplies, and labor, controls inventory, and ensures all kitchen and dining areas remain clean and sanitary.

This position demands a leader who embodies integrity and character, capable of inspiring associate development and championing innovation. The CSM shares the responsibility for on-duty management during weekends and holidays as needed, showing flexibility and dedication. Waltonwood values leaders who lead by example, contribute to team success, and continually strive to enhance the quality of life for senior residents through memorable culinary experiences. This role is ideal for someone with a strong culinary background, leadership skills, and a passion for serving seniors.

Job Requirements

Bachelor's degree, certifications, or coursework in Culinary Service Arts, Hospitality, or related field is strongly preferred
High school diploma or equivalent required
Minimum of 5 years' previous experience working as an executive chef
Must be ServSafe certified
Previous experience working with seniors is strongly preferred
Strong computer skills including proficiency with Microsoft Office
Experience working with a Point-of-Sale system preferred
Ability to read, write and communicate effectively in English
Excellent time management skills and ability to multi-task and stay organized
Able to work weekends and holidays as needed sharing Manager on Duty responsibilities

Job Qualifications

Bachelor's Degree, certifications, or coursework in Culinary Service Arts, Hospitality, or related field is strongly preferred
High school diploma or equivalent required
Minimum of 5 years' previous experience working as an executive chef
Must be ServSafe certified
Previous experience working with seniors is strongly preferred
Strong computer skills including proficiency with Microsoft Office
Experience working with a Point-of-Sale system preferred
Ability to read, write and communicate effectively in English
Excellent time management skills with ability to multi-task and stay organized
Able to work weekends and holidays as needed sharing Manager on Duty responsibilities

Job Duties

Maintain a regular cooking schedule to ensure high quality cuisine to the residents
Ensure compliance with assisted living regulations, ServSafe program, and local health department regulations
Ensure Singh standards are in place including proper menus, therapeutic diets, correct portioning, and high quality service
Oversee café operations and catering events throughout the community
Review and update Resident Diet Notification binder and POS system educating culinary associates
Oversee hiring, training, supervision, payroll, scheduling, and evaluating of the Culinary department
Adhere to product ordering guide and vendor usage maintaining adequate inventory
Ensure resident satisfaction through communication, circulating during meals, and attending resident council meetings
Collaborate with Marketing and Life Enrichment teams for community events involving food
Adhere to departmental budget for food, supplies, and labor
Provide reports and documentation such as inventory reports, temperature logs, and schedules
Ensure dining room and kitchen areas are clean, sanitized, and maintained
Assist with duties assigned by Executive Director