Culinary Operations Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
Life insurance

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, deeply rooted in a service-oriented culture that aims to deliver exceptional outcomes for individuals, partners, communities, and the environment. With a commitment to diversity, equity, and inclusion, Aramark fosters a workplace where every employee is valued and encouraged to fully participate in company initiatives. The organization operates across various sectors, offering a wide range of opportunities from entry-level to managerial roles, and supports both full-time and part-time employment. As a renowned brand in the industry, Aramark is dedicated to maintaining high standards of quality, safety, and customer satisfaction while ensuring a positive, team-oriented work environment geared toward growth and professional development.

The Culinary Operations Director at Aramark plays a pivotal role in overseeing the food production and service functions within multiple dining establishments. This full-time leadership position is responsible for crafting and implementing meal plans that cater to the culinary preferences and dietary restrictions of patrons, driving operational success, and maintaining the highest levels of food safety and quality standards. The director supervises diverse dining venues where clients have the convenience of selecting from an array of pre-prepared dishes tailored to meet varied nutritional needs and tastes.

In this role, the Culinary Operations Director motivates and develops teams by managing hiring practices, training programs, and performance evaluations to optimize workforce productivity. They ensure that all food production and service activities adhere to established executional standards and support continuous improvement initiatives. Delivering exceptional customer service aligned with Aramark's standardized model, the director also establishes and nurtures strong client and customer relationships to foster growth and satisfaction.

Financial acumen is critical in this position, as the director oversees budgeting, cost controls, and profit and loss (P&L) statements to meet or exceed financial objectives related to food, beverage, and labor efficiency. Applying business procedures and financial frameworks allows the Culinary Operations Director to maximize operational value while protecting profit margins. They also coordinate culinary programming and labor management to boost productivity and align kitchen activities with operational excellence principles.

Compliance with health, safety, and labor regulations is a key priority, ensuring a safe and secure environment for clients, customers, and team members alike. The director manages processes for food acquisition, storage, preparation, and service, along with menu development and optimization to ensure top-quality offerings. They oversee inventory audits, record-keeping standards, and collaborate with client executives to maintain strong partnerships and identify opportunities for new product integration that enhance revenue and customer loyalty.

Overall, the Culinary Operations Director position at Aramark demands a highly skilled leader with extensive experience in food service operations, strong communication capabilities, and a proven track record in managing high-performing teams and financial results. Candidates must be adept at fostering collaborative relationships within diverse divisions, driving safety and quality compliance, and championing the delivery of enriching dining experiences that align with Aramark’s mission and values.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • At least four years of relevant experience
  • 1-3 years in a leadership role
  • Background in food service
  • Strong communication skills
  • Ability to build client relationships
  • Exceptional customer service skills
  • Ability to foster teamwork
  • Capability of intermittent lifting up to 50 lbs
  • Ability to stand for long periods

Job Qualifications

  • At least four years of relevant experience
  • 1-3 years of leadership experience
  • Background in food service
  • Bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to build and maintain productive client and customer relationships
  • Exceptional customer service skills following standardized models
  • Aptitude for fostering harmonious interdepartmental relationships
  • Ability to stand for extended periods
  • Capability of intermittent lifting and moving objects up to 50 lbs

Job Duties

  • Motivate and develop teams by overseeing hiring, training, and performance management
  • Ensure all food production and service activities align with established executional standards
  • Coach staff by setting clear objectives and collaborating on effective strategies
  • Recognize and reward employee contributions through appreciation programs
  • Maintain a culture of safety by ensuring kitchen operations comply with cleanliness and safety regulations
  • Identify client requirements and communicate operational improvements
  • Apply business procedures and financial structures to daily operations
  • Grow revenue and manage budgets by controlling food, beverage, and labor costs
  • Oversee preparation and review of profit and loss statements
  • Implement corporate strategies regarding labor management and culinary programming
  • Direct coordination of food production, delivery, and catering services
  • Ensure adherence to health, safety, and labor laws
  • Manage kitchen resources effectively to meet quality and budget standards
  • Conduct routine inventory audits
  • Communicate with client executives to uphold strong client and customer connections
  • Engage in sales activities and contractual discussions
  • Identify opportunities for new product integration to boost revenue and loyalty

Job Criteria

Experience

Expert Level (7+ years)


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